Patient Care Coordinator - Dawson Dental North Bay
- North Bay, ON
- Permanent
- Temps-plein
36-40 hours a weekBenefits of Joining Our Team:Competitive compensationTotal rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory servicesCareer development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing educationAttend social and CE events to network with dental professionals in your communityWork-life balance and flexibilityAccess to modernized technology to provide optimal oral care to patientsResponsibilities:Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leaveResponsible for optimizing the appointment schedule by ensuring the day is full, with limited gapsManage all patient calls and inquiries with a smile: appointments, confirmations, and amendmentsManage potential cancellations and overcome objections to motivate the patient to keep the appointmentBill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive mannerEffectively manage the recall system and accurately maintain the patient databaseProcess referral letters and other patient correspondence upon receipt from the providerManage and file all patient records and chartsDemonstrate active listening and empathy to patients using effective communication skillsAbout You:Minimum 1 year of Administrator experienceClinical background considered an assetExperience with Dental softwareCandidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.