Business Transformation - Senior Manager - Financial Services - Corporate, Commercial & SME Banking
- Toronto, ON
- Permanent
- Temps-plein
- Lead multiple client engagements - Manage and lead the delivery of small and large / complex client engagements including overseeing planning, execution, stakeholder management and delivering strategic outcomes
- Provide subject matter guidance to team members based on experience and knowledge of the CCSB industry
- Business & practice development - Assist the partner and the team by leading and managing business development initiatives including developing proposals and scoping documents, and proactively building relationships with clients and peers at EY.
- Team management - Support people development through activities such as recruitment, mentoring and counsellor programmes
- Account management & Financials - Oversee engagement financials to maintain profitability, and efficient resource allocation as well as maintain compliance with internal risk and oversight procedures
- Bring CCSB industry knowledge and experience (e.g., Front-to-back capabilities and value chain, understanding of CCSB technology vendor landscape and service providers)
- Proven delivery leadership and people leadership roles in CCSB projects
- Strong written and verbal communication skills for report writing and client presentations
- Structured approach to critical problem solving
- The ability to lead and supervise project teams in a collaborative environment, to provide valuable insight and high-impact solutions to client issues.
- A high level of motivation and a self-starting attitude and an ability to think outside of the box and thrive on new challenges
- A successful track record leading projects (10 years+) in CCSB Banking, CCSB Credit, Treasury Management, Transaction Banking and/or Client Front Office, gained through experience working at a financial services company, a top tier consulting firm, a specialist financial services consultancy, or an CCSB technology or service provider
- Experience of leading sales collateral such as proposal responses
- Strong business writing, presentations and stakeholder management skills
- People coaching and mentoring experience
- Extensive experience of project and programme delivery
- Deep understanding of current market trends in the CCSB industry and subject matter expertise
- CCSB Lending/Credit experience across the credit lifecycle (e.g. sales/origination, underwriting, fulfillment, servicing, loan accounting, monitoring, and default)
- Consulting experience with a Big 4 firm or large global financial institution
- Knowledge of KYC, AML, and other applicable compliance regulations
- Channel (branch, online, mobile, contact center, relationship manager) transformation experience
- Experience with operating model design to define target state business, operations, technology, and control partner functions
- Experience in core platform transformation to support the changing business and regulatory landscape, enabling the realization of strategic business priorities including improved client experience,
- market expansion and easier partner/correspondent banking integration
- Experience in design, testing, and implementation of technology-enabled solutions
- Experience in vendor assessment, selection, and transformation
- Experience in capability maturity model planning, roadmap development and investment prioritization for large-scale, strategic, and transformative initiatives
- Knowledge of workforce readiness, mobilization, and sales force effectiveness
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you