
High-Profile Lobby Ambassador
- Vancouver, BC
- 27,00 $ par heure
- Permanent
- Temps-plein
- Competitive hourly wage of $27.00/hr + comprehensive benefits
- We will invest in you, covering the costs of continuing education through GardaWorld Academy
- Flexible schedules with various shifts available
- Career growth opportunities at GardaWorld
- Full-time opportunity
- Uniform provided at no cost
- Maintain a calm, low-profile, and watchful protective presence throughout the office to safeguard the principal and ensure a secure environment.
- Serve as the first point of contact in the lobby-greeting the principal, VIP guests, and visitors with discretion, professionalism, and warmth.
- Enforce access policies, verify credentials, monitor check-ins, and ensure only authorized personnel are admitted into secure areas.
- Continuously assess the environment for risks or suspicious activity. Respond appropriately to potential threats or incidents using GardaWorld's security protocols.
- Act as a key liaison during emergency events (fire, medical, evacuations), ensuring the principal's safety while coordinating with building personnel and first responders.
- Utilize building surveillance, alarm, and communication systems to maintain real-time situational awareness and ensure readiness.
- Coordinate closely with the client's executive assistants, building management, internal staff, and GardaWorld's local command structure to align on protocols and expectations.
- Maintain detailed shift logs, visitor records, and incident reports in accordance with GardaWorld and client reporting standards.
- Maintain a polished, well-groomed appearance, demonstrate emotional intelligence, and remain alert, composed, and responsive throughout the workday.
- Be authorized to work in Canada
- Hold a valid BC security license
- First aid certification - an asset
- Exceptional customer service skills
- 3+ years of experience in a concierge/lobby security role
- Prior experience in high-profile, customer-facing environments strongly preferred
- Proven ability to identify and mitigate threats, de-escalate conflict, and maintain a composed presence under pressure
- Proficient in operating CCTV, access control, and emergency response systems