Receptionist
- Mississauga, ON
- Permanent
- Temps-plein
- Greet and welcome homeowners, other external customers and internal stakeholders in a professional and courteous manner and announce them to the appropriate person
- Become familiar with office personnel and their functions to ensure general homeowner and purchaser questions can be addressed by the Receptionist
- Provide courteous and professional service and timely response to all callers over the phone.
- Processing of inbound and outbound mail/courier/faxes, as well as mailing out of signed amendments and welcome packages
- Accept paperwork left for Design Consultants from homeowners
- Perform administrative tasks such as generating reports, drafting correspondence, reception filing, photocopying, faxing, distributing documents, word processing, organizing binders, etc.
- Depositing cheques for various departments
- Coordinate reception office supply purchasing, including maintaining stock of forms and business cards at front desk and monitoring usage and distributing received orders
- Place service calls for repairs and maintain supplies for photocopying and coffee machines, as requested
- Overseeing visual presentation of Reception area & Homeowner Café
- Post-Secondary diploma in Administration or Business Administration courses
- Minimum of 3 years' work experience in as a Receptionist or Office Administrator in a fast-paced corporate environment is required
- Strong customer service background
- Computer literacy with experience in MS Office applications, Microsoft Outlook, Microsoft Excel and Powerpoint
- Punctuality and Accountability with a demonstrated polished and corporate professional demeanor
- Enthusiastic and friendly, with a demonstrated client-service orientation and strong verbal and written communication skills
- Exceptional organizational skills with ability to meet deadlines and manage multiple priorities
- Excellent telephone communication skills with a strong ability to query callers and quickly problem solve
- Independent and self-directed with the capability to operate with minimal direct supervision
- Detail oriented with ability to check documents for accuracy, communicate detailed changes and ensure corrections are made
- Willing to work additional hours as required