Inventory Analyst (12 Months Contract)

• We Will Hire, Inspire, Promote and Retain the Best
• We Will Be Customer Centric
• We Will Be Entrepreneurial
• We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
• We Will Be Committed to True and Shared Value Creation
• We Will Be Systems Thinking, Data Driven and AI enabled

• Support sales of the storytelling
• Allocation analysis
• Article (ISBN) set up accuracy
• On time allocations
• Sell through targets
• Monthly story planogram readiness
• Forecast accuracy
• % in stock performance (Stores & DC)
• Inventory weeks of supply
• Returns rate
• Inventory productivity
• Store Help ticket within SLA
• Minimize UPS costs

• Accurately allocate new books to anticipated customer demand, and forecast omni-channel customer demand
• Provide insights from analysis on inventory and business performance
• Review DC and store forecast exceptions to maintain forecast accuracy
• Manage and maintain SAP replenishment parameters at store, online, and DC level to ensure in-stock and weeks of supply targets
• Manage returns to meet Merchandise Category returns target
• Communicate effectively with other functional teams (e.g. Category Management, Store Operations, Distribution Centre)
• Work with vendors to ensure timely reorders/reprints of required inventory
• Resolve store-reported inventory problems within service level agreements
• Provide SAP super user expertise
• Maximize margin and product availability through effective sourcing decisions
• Develop and improve functional processes and reporting
• Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
• Proactively identify and anticipate customer expectations and needs
• Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

• Collaborate with others to drive flexible and iterative solutions, quickly and easily
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
• Help others see the impacts of their efforts and proactively engage other functions to get input
• Encourage others to freely share their point of view and be open to feedback

• Model Indigo’s beliefs and convey a positive image in everything you do
• Celebrate diversity of thought and have an open mindset
• Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
• Embrace, champion and influence change through your team and/or the organization

• Category Managers
• Distribution Centre
• Retail Operations
• Retail Stores

• Vendors

• 2-3 years of in-store experience at Indigo Books & Music comprising a thorough familiarity with store-level operations at leadership level, outstanding product knowledge and keen analytical insight into business operations
• Alternatively, qualified candidates may have 2-3 years of analytical experience with emphasis on inventory management (ideally in a retail environment) and should have knowledge of ERP systems (SAP)
• University/College degree in Business, Engineering, Math or similar program

• Excellent analytical, communication and interpersonal skills
• Strong user of MS Excel or MS Access
• Customer focused with a strong focus on team work
• Strong and creative problem solving skills with a desire for continuous improvement

Indigo