Senior Product Manager - SMB Wireline Ordering & Channel Experiences

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  • Toronto, ON
  • 86.000-136.000 $ par an
  • Permanent
  • Temps-plein
  • Il y a 6 jours
DescriptionJoin our team and what we'll accomplish togetherWe are the TELUS Business Solutions Product Team, a dynamic, entrepreneurial, and engaged team driven to serve business customers. We are as passionate about our team and our customers as we are about our business, and we're looking for people who get excited about thinking and delivering differently. Our team members include people like you - curious, creative, inclusive, innovative, and authentic. We believe you'll find our high-performance culture personally fulfilling, collaborative and professionally challenging and rewarding. Join our team and make your future friendly too.As part of the broader Product & Customer Experience portfolio, the SMB Channel Experience Development team's mandate is to design & develop tools and processes to facilitate simple ordering experiences for frontline facing sales channels. We work cross functionally to build best-in-class experiences while ensuring a positive customer experience. Our team supports the product spectrum across both wireless and wireline.What We'll Accomplish:We are searching for a Senior Product Manager to drive our SMB wireline ordering roadmap forward. In this role, you will own the system delivery of a simplified wireline ordering experience for all sales reps selling SMB wireline products across all sales channels. Your goal is to ensure we leverage the technology, advance system capabilities while driving the strategy to remove ordering experience friction and bringing closure to issues impacting it. You will develop your talents in structured problem solving, project and product management, cross functional teamwork and powerful communications. All you have to do is bring your passion, your great attitude, and grit.QualificationsWhat you bring
  • Puzzle Solver
  • You have the ability to break down problems into manageable pieces, to which you apply data, customer insights and creativity to develop well-reasoned recommendations
  • A Go Getter Attitude
  • 'It isn't possible' does not really apply to you. You're someone who exhaust all options while using out-of-the-box thinking and creative solutions to build excellent experiences
  • Product Management or Project Management
  • You have experience in managing all facets of a project including risk management, financials, development and roll-out of large scale initiatives
  • Collaborator
  • You are a partner by fostering strong working relationships with your peers to deliver effectively while maintaining a positive and fun working environment
  • Storyteller
  • You're comfortable delivering a clear and succinct story to audiences at different levels
  • Innovator
  • Combining your passion for technology, you love developing new creative solutions to tackle the toughest challenges
  • Curiosity
  • You bring a level of curiosity to constantly improve the status quo, whether it is the way we work or the way thing we do things for team members and our SMB owners
Great to have:
  • Business or technical educational background (e.g. IT, engineering)
  • 5+ years of progressive and relevant work experience in product management or project management
  • Managing vendor relationships
  • Prior experience in telecommunications
  • B2B experience - particularly in the small and/or medium business segments
What we give back to you:
  • Opportunities to excel and show your stuff - work on high value and high visibility projects within an organization that prides itself on recognition and reward.
  • Flexible work styles with the ability to work in and out of the office.
  • An organization that actively supports you giving back to your communities
  • Competitive pay and benefits.
  • A workplace that lets you be your best every day and embraces our core values:
  • We grow together through spirited teamwork.
  • We embrace change and innovate courageously.
  • We passionately put our customers and communities first.
Salary Range: $86,000-$136,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type: This is for a current vacancyA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings13
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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