Sales Operations Coordinator - Ontario

• Industry-competitive salary
• Advantageous benefits plan (medical, dental, vision and more)
• RRSP / DPSP (match up of up to 4%)
• Generous vacation
• Sick days
• Flexible hours
• Hybrid schedule
• Summer Fridays (half day)
• Commute Discount (i.e. STM)
• Casual wear
• Company Events
• Birthday gift
• Sample Sales
• Brand discounts
• Gym discount
• Training, development & career advancement opportunities
• D&I committee that is shaping the future of diversity, equity, and inclusion at Centric Brands though workshops, resources, and inspiring conversation.

• Create and maintain new items in internal systems, including NIC form creation and product master data entry
• Ensure accuracy of style details, pricing, costing, sizing, and key attributes
• Support seasonal line builds and product lifecycle updates

• Act as a key point of contact between customers and internal production teams
• Track production timelines, confirm delivery dates, and communicate updates to sales leadership

• Coordinate and manage all product samples
• Maintain organized sample logs and ensure timely follow-up

• Support e-commerce product setup, including uploading images and product content
• Work closely with marketing to ensure correct product photography, naming, and launch timelines
• Assist in coordinating product information needed for digital and promotional assets

• Monitor purchase orders, shipping schedules, and customer delivery requirements
• Support account teams with order documentation, reporting, and issue resolution

• Maintain and update selling tools such as line sheets, order forms, and product catalogs
• Support seasonal market prep including showroom readiness and sales meeting materials
• Generate sales and inventory reports to support forecasting and replenishment
• Help streamline internal processes and improve cross-department communication

• Bachelor’s Degree preferred
• 3+ years of experience in sales operations, customer service, or order management, preferably in the wholesale or fashion/apparel industry
• Proficient in Microsoft Excel; experience with SAP is a strong plus
• Exceptional organizational skills and keen attention to detail
• Strong written and verbal communication skills
• Ability to multi-task, prioritize effectively, and work under tight deadlines
• Self-motivated, collaborative, and able to think critically and solve problems independently
• Customer-focused with a strong sense of urgency and accountability

Centric Brands