Service Support Staff
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- Pickering, ON
- Permanent
- Temps-partiel
- Ensure vehicles are organized and moved efficiently through the service area.
- Assist in receiving and delivering customer vehicles in a timely and safe manner before and after service.
- Greet customers in the drive-through area and receive their vehicles for servicing.
- Assist customers by directing them to the appropriate service area or drive-through.
- Perform basic inspections of all vehicles entering service, including documenting any damage, inoperable parts, or other issues.
- Record vehicle conditions and ensure proper documentation of any discrepancies.
- Assist in cleaning vehicles and ensuring they are fueled and ready for pick-up by customers.
- Provide courtesy car washes and vacuum services for all service customers and loaner vehicles.
- Maintain cleanliness and organization of the parking lot, drive-throughs, and outdoor areas to ensure they are free from litter and debris.
- Safely catalogue and store vehicle keys according to dealership protocols to ensure easy access and proper tracking.
- Provide shuttle or valet services to customers, ensuring they are transported to and from the dealership as needed.
- Complete necessary documentation, including loaner car contracts, and ensure proper vehicle handover procedures are followed.
- Assist service advisors and team members with tasks as needed, including directing customers to the correct areas.
- Perform other duties as assigned to support the service department's efficiency.
- Minimum OSSD or equivalent
- Previous experience in an automotive dealership or service environment is a plus but not required
- Valid G license with clean driving record
- Strong attention to detail and organizational skills.
- Excellent customer service and communication skills.
- Ability to safely operate a variety of vehicles, including manual and automatic transmissions.
- Ability to work in a fast-paced environment and manage multiple tasks at once
- Competitive compensation plans
- Collaborative team dynamic and Family-like atmosphere
- Supportive work environment
- Health and wellness initiatives
- Community involvement activities
- Exciting company events
- Employee purchase plans and company discounts