Manager, Communications
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- Ottawa, ON
- Permanent
- Temps-plein
- Challenging, team-oriented work environment
- Competitive compensation and benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Diverse and inclusive workforce
- Develop, implement, oversee, and advise on the implementation of integrated communication initiatives, strategies, plans, and products that promote the understanding of company initiatives and goals, align with corporate direction, enhance brand and reinforce company values and objectives.
- Guide strategy and key messaging behind campaigns for diverse channels, including associated budgets and resources.
- Oversee and contribute to the creation, distribution, publishing, and delivery of communications initiatives and strategies and/or collateral for various platforms, including digital signage, newsletters, social media, corporate websites, presentations, print products, key messages, FAQs, etc.
- Engage, collaborate, cultivate, and manage relationships with cross-functional and regional business partners and stakeholders to ensure alignment of messaging. Ensure the collection of metrics and analyze performance to evaluate effectiveness of campaigns and optimize strategies for maximum return on investment.
- Mobilize, guide, coach, and develop team members on practices and processes related to communications.
- Assist on occasion with other communications duties as directed by the Manager, Strategic Communications. Stay informed on corporate direction, employee engagement best practices, ANSP and broader aviation industry trends to tailor strategies that address sector-specific challenges and opportunities, evolving employee needs and enhance communication effectiveness.
- Manage vendor relationships, including briefing of professional service providers on creative or business requirements to ensure successful delivery of products/services.
- Post secondary education in public relations, communications, journalism, or a related field, or an equivalent combination of education, training and experience
- 7+ years of experience in communications, with emphasis on strategic or employee communications.
- Experience managing, developing, and implementing comprehensive and/or sensitive communications strategies in complex and dynamic environments.
- Experience planning and coordinating heavy and changing workloads.
- Experience providing communications advice and recommendations to clients and senior management on complex files.
- Experience in establishing and maintaining collaborative relationships.
- Experience managing and working with vendors (e.g., agencies, writers, graphic designers, etc.)
- Experience developing presentation materials and presenting to clients/stakeholders/executives.
- Experience supervising staff in the development or implementation of communications strategies and products, as well as the mentoring, coaching, and development of staff.
- Experience with event planning.
- In-depth knowledge of communications planning, communications practices, and the use of communications in business environments.
- Knowledge of communications project management practices.
- Knowledge of managerial practices and approaches.
- Knowledge of Microsoft Suite of products and their uses.
- Knowledge of Adobe Creative Suite, digital photography, videography, and other multimedia products for use in the delivery of communications to audiences.
- Detail oriented with exceptional writing, editing, and verbal communication skills.
- Ability to craft and convey clear messages on complex subject matter and communicate effectively to general or executive audiences.
- Ability to work collaboratively in a team environment as well as independently.
- Ability to manage multiple projects simultaneously or conflicting priorities.
- Ability to engage business units and stakeholders and foster strong relationships.
- Ability to gather insights stakeholders and metrics, analyze metrics and/or feedback, and make informed decisions.
- Ability to creatively problem solve.
- Ability to foster a collaborative and high-performing team environment.
- This position is a hybrid position with a minimum – 3 days per week on site.
- Fast paced environment with competing priorities and tight deadlines.
- Exposure to sensitive and/or confidential information.
- All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.