What’s in it for you as an employee of QFG?Health & wellbeing resources and programsPaid vacation, personal, and sick days for work-life balanceCompetitive compensation and benefits packagesWork-life balance in a hybrid environment with at least 3 days in officeCareer growth and development opportunitiesOpportunities to contribute to community causesWork with diverse team members in an inclusive and collaborative environmentThis job posting is for an existing vacancy.We’re looking for our next Supervisor, U.S. Tax Reporting. Could It Be You?Questrade Inc., has multiple client tax reporting obligations to various tax regulators, including the Canada Revenue Agency (CRA), Ministère du Revenu du Québec (MRQ) and the Internal Revenue Service (IRS). In addition, there are also regulatory obligations to obtain sufficient documentation from the client to identify their tax residency. Based on tax residency, withholding tax obligations must be met.The purpose of the Supervisor, U.S. Tax Reporting is to plan and monitor the daily activities within the Tax Reporting team, ensuring timeliness and accuracy are consistently achieved, with a positive customer experience front and center. Additionally, the individual assists the Senior Manager, Tax Reporting to scope project requirements, process documentation and change, and conduct user acceptance testing for system changesThe individual is expected to be the Subject Matter Expert (SME) on Canadian &/or US taxation, and act as the central point for client issues. In addition, the individual is expected to review processes and documentation that affects client tax reporting and cost basis to ensure applicability, completeness and accuracy, with a continuous improvement mindset, keeping a positive client experience front and center.Need more details? Keep reading…In this role, responsibilities include but are not limited to:Tax ReportingLeads and monitors periodic and ad-hoc activities that lead to successful Canadian & US client tax reportingGeneral Knowledge in preparing all or some of the following tax slips: T5, T3, T5013, NR4, T5008, T1135, 1099, 1042S, Realized Gain/Loss report, and/or K-1Prepare and monitoring XML filingsLeads and monitor tax season project plan, to ensure all regulatory deadlines are met or exceededLeads discussions to ensure accurate classification of securities and income for tax reportingEnsures timely remittance of payments to the CRA, MRQ and/or IRSAssists management as a point of contact withIRSLeads and monitor daily tasks such as security and corporate action research, FX conversions, mail and email monitoring and distributionSupervises the reconciliation of internal tax remittance accounts with tax accounts with each regulatorConducts audits of client documentation to meet QI/FATCA/CRS requirementsAssists with auditsManages distribution of client tax reporting related cases, and ensures timely resolution, providing recommendations for complex issue resolution and appropriate process improvementsAttends industry calls or conferences representing the firm, draft call memos and distribute to internal audienceReviews and coaches team members on complex reorganization and entitlement events to determine taxable or non-taxable treatmentPossess deep knowledge of Complex QI end to end processAssists with KPI reports and project status reportingCost BasisEnsures accurate cost basis information is reflected in client’s accountsReviews complex reorganization and entitlement events to determine costGeneralConducts interviews and make hiring recommendationsSchedules weekly team meetings, and ensures active and fulsome participationMaintains team by recruiting, selecting, orienting, and training employees, maintaining a collaborative, positive, safe, secure, and legal work environment, creating and managing personal growth opportunitiesAccomplishes team results by clearly communicating job expectations; plans, monitors, and appraises job results; coaches and disciplining employees; develops, coordinates, and enforces system, policy, procedure, and productivity standardsLeads team process improvement initiatives, and inspire others to make operational processes more efficientCollaborates with team members, peers, department heads and administrators to identify and implement process efficiencies and changes affecting tax reporting in other teamsSupervises policies and procedures creation and updatesCoordinates internal resources for team, department and organization wide projects, and assists Tax Manager, Project Managers and Business Analysts to ensure flawless execution of projectsProvides oversight over applicable outside service providers and ensure all parties meet their SLA’sBuilds positive and productive relationships with internal teams and external third party service providersAssists with establishing short and long term goals by gathering pertinent business, service and operational information and metrics, and subsequently identifying, evaluating and choosing a course of action, defining objectives and evaluating outcomesOther duties, as assignedSo are YOU our next Supervisor, U.S. Tax Reporting? You are if you…Have 3+ years experience in client tax reporting, ideally within the brokerage industryHave 1+ years of experience in people leadership role strongly preferred, ideally with client tax reportingHave a University or post-graduate degreeAre considered a SME in Canadian and/or US client tax reporting and filing processes (ideally both)Have deep understanding of U.S. withholding certificates (e.g., W-9s, W-8s), Qualified Intermediary requirements, and FATCA and CRS 2.0 requirementsHave knowledge of dividends, income processing, reorg, registered plansHave experience with book of records and back-office operational systems and processesHave knowledge of database queries (e.g. SQL), Microsoft Access, and advanced Excel, with the ability to work with large set of dataHave excellent written and verbal communication skillsAre detail oriented, with the ability to work collaboratively in a fast-paced and deadline driven environmentHave a strong work ethic with a focus on achieving quality resultsHave strong organizational and time management skillsAre independent, self motivated, and have the ability to motivate others to exceed expectationsHave the ability to manage competing priorities effectively, both on a personal and team levelHave strong research & problem solving skills, with strong analytical skills to manage large datasetsHave strong continuous improvement mindset, and a desire to bring improvements to the table and see them to completionAre a collaborative and flexible team playerAdditional kudos if you…Have completed tax related courses and/or industry designations such as CSC or CPAHave knowledge of Broadridge BPS and Tax Form Plus systemsHave Google Suite experienceCompensation Information:Base salary range: $85,000 - $100,000The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.Sounds like you? Click below to apply!#LI-Hybrid#LI-BB1
