CDS NORAM Capture and Customer Satisfaction Lead
Thales
- Fredericton, NB
- Permanent
- Temps-plein
- Build winning proposals for qualified business development leads.
- Proactively build and maintain key client relationships with a view to meet sales and growth targets.
- Negotiate and finalize sales agreements, ensuring alignment with Thales’ objectives and CDS NORAM business targets.
- Establish and monitor KPIs to evaluate sales performance.
- Remain abreast of cybersecurity trends, competitor offerings, and market dynamics, all with a view to improve sales objectives.
- Work collaboratively with other members of the CDS NORAM team to manage a targeted sales pipeline, converting business leads into satisfied customers. Collaborate cross-functionally with technical and support teams to create compliant proposals and to ensure customer satisfaction.
- A bachelor’s degree or diploma in a relevant field of study (business, leadership) or an equivalent level of experience.
- 2+ years experience in cybersecurity or technology sales.
- Previous experience in business development and capture management.
- Demonstrated strong understanding of the cybersecurity market, with an ability to communicate and simplify complex technical concepts to a larger audience.
- Proven ability to collaborate in a dynamic matrix organizational environment.
- Demonstrated ability to think strategically and contribute to the iterative refinement of the business development pipeline and sales strategy.
- Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
- Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
- Company paid holidays, vacation days, and paid sick leave.
- Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
- Employee Discounts on home, auto, and gym membership.