As part of Desjardins’s digital strategy, we’ve begun a transformation initiative and it’s up to our department to provide squads with robust and reliable collaboration tools that meet security guidelines. The Development and Quality Assurance Practices and Frameworks Department is looking for new people to work with our collaboration experts to strengthen the team and meet the growing demand for our services. If you’re passionate about cloud technology, curious, versatile, committed to new approaches and tools and are an excellent team player in agile mode, we have opportunities for you! More specifically, you will be required to:Ensure the consistency, structuring and configuration of our platforms (on-prem and Cloud).Provide support to our clients on the use of our application platforms.Document and provide support on product features.Help monitor potential changes to our products.Help implement development targets, in accordance with security and enterprise architecture positions.Identify automation needs to help reduce support efforts.Identify and make accessible support materials (training, videos, blogs) to promote and improve the effectiveness of tools.What we offer*Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria.
What you bring to the tableBachelor's degree in a related fieldA minimum of two years of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredExperience with documentation and cross-team communicationExperience with the agile approachExperience operationalizing solutions in a production environmentExperience supporting users and interacting with service providersKnowledge of French is requiredIntermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clientsAvailable to provide 24/7 support for our platforms Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning#LI-HybridTrade Union (If applicable)At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!Job Family Information technology (FG)Unposting Date 2025-09-14
