Security Guard (Kelowna, BC)- Part Time

• Maintain compliance with all property standards, rules, and regulations in a professional manner.
• Exercise tact, diplomacy, and sound judgment during all interactions
• Respond to medical emergencies and provide First Aid, CPR, or AED assistance until professional responders arrive.
• Enforce and maintain access control procedures.
• Follow established emergency response protocols and standard operating procedures.
• Address trespassers or unauthorized individuals calmly, respectfully, and safely.
• Conduct routine foot patrols of the property.
• Monitor and operate CCTV surveillance systems.
• Investigate incidents, suspicious activities, and unusual occurrences.
• Prepare accurate, detailed incident reports and maintain up-to-date memo book entries.
• Promote and support the safety, security, and well-being of patrons, staff, and clients.
• De-escalate conflicts, emergencies, and crisis situations.
• Assist emergency responders and law enforcement personnel as required.
• Perform customer service duties, access control, and line management.
• Support day-to-day security and site operations as assigned.

• Minimum 6 months- 1 year of security experience required.
• Valid Basic Security Training (BST) License.
• Experience in Retail Security or Loss Prevention is a strong asset.
• Ability to stand, walk, and patrol for extended periods (8–12 hours).
• Strong verbal and written communication skills.
• Fluent in English (spoken and written).
• Demonstrated professionalism, reliability, and strong work ethic.
• Proactive approach to identifying risks and addressing issues.
• Ability to follow management direction and site procedures.
• Calm under pressure with strong decision-making abilities.
• Comfortable working in a busy, fast-paced, high-traffic environment.
• High attention to detail and strong observational skills.
• Strong interpersonal skills, emotional intelligence, and the ability to work well within a team.
• Receptive to feedback and committed to ongoing improvement.
• First Aid Level 1 is an asset but not required.

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