
Join Our Talent Community Financial Services Associate - Contact Centre
- Saint Catharines, ON
- 58.000-62.000 $ par an
- Permanent
- Temps-plein
- Offer personalized credit and investment advice, even for complex needs
- Identify opportunities to deepen Member relationships
- Use virtual platforms to deliver exceptional service
- Collaborate with teammates and cross-functional partners
- Meet and exceed individual and team-based business goals
- 3+ years of experience in financial services with a strong sales track record
- Post-secondary education
- Strong communication, time management, and tech skills
- Flexibility to work rotating shifts (Mon–Fri 8am–8pm, Sat 8am–4pm)
- A passion for helping others and a desire to grow your career
- Paid vacation time, and other time off
- Employer-paid health benefits
- Defined contribution pension matching
- Financial benefits including free banking, and special rates on mortgages, lines of credits and more
- Tuition reimbursement program
- Unique rewards and recognition program
- Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
- Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
- Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
- Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.