Customer Service Agent

Executive Aviation

  • Sudbury, ON
  • 18,00 $ par heure
  • Permanent
  • Temps-partiel
  • Il y a 1 mois
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility?Executive Aviation is looking for part time Customer Service Agents to work at the Sudbury Airport (YSB)! We are looking for someone with great customer service, who has flexible availability and who loves working in the tourism industry. We offer a great training program! This role would report directly to the Ops Lead.What do we offer?Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The starting wage for this position is $18.00/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.Responsibilities;
  • Greeting passengers
  • Following airline specific check-in policies and procedures
  • Have proper security clearances
  • Provide pre-flight first class or priority seating grooming for the flight
  • Manage passenger boarding as per airline procedures
  • Understanding flight document requirements and carry-on allowances
  • Positively working with airline crew
  • Kindly enforce airline and airport policies and procedures to passengers
  • In some cases, learn how to bridge an airplane
  • Other duties as assigned
Qualifications;
  • At least 2 years in customer service role
  • Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
  • Previous airport experience would be considered an asset
  • Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
  • Strong communication skills
  • An ability to meet all conditions of employment:
  • Restricted Area pass issued by Transport Canada
  • A criminal background check
  • Hold a valid driver’s license
ApplyApply for this positionRequired*First Name*Last Name*Email Address*Phone*AddressResume*We've received your resume. Click to update it.orAttach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste your resume here orWe do our best to accommodate everyone's availability, however our schedule is determined by the airline's flight schedule. In Sudbury, our operation is 24/7/365, with split shifts, early mornings, days, nights and weekend flights. Knowing this, would you have open or full flexibility during our hours of operation noted above?*This position requires you to obtain a Restricted Area Identification Card (RAIC), which involves a full background check, would you pass this background check?* Yes NoDo you have any health and safety experience? If so, can you please share what experience you have and if you have any certifications.*Do you have access to your own vehicle or reliable transportation?
Please note, public transportation is not available to the airport during our hours of operation.* Yes NoHow many years of Customer Service experience do you have?* More than 1 year Less than 1 yearAre you looking for Full-time or Part time employment?*Are you legally eligible to work in Canada?*How did you find out about this job posting?*Did you hear about this job posting from a current EA Team Member? If so, who referred you?*Human Check*This website uses cookies and other analytics technologies. By selecting "Allow", you consent to the recording, use and sharing of your website activity by this website and its service providers.

Executive Aviation