Fitch Group | AI and Agentic Senior Collaboration Engineer - Toronto, Canada
Fitch Group Voir toutes les offres
- Toronto, ON
- Permanent
- Temps-plein
- Architect, build, and govern enterprise-grade solutions in Copilot Studio and Power Platform, enabling advanced AI agent capabilities across Fitch's collaboration ecosystem.
- Design and deploy secure, compliant, and scalable agentic AI solutions integrated with Microsoft 365 and line-of-business applications.
- Lead technical initiatives and establish standards and best practices for conversational design, prompt engineering, and multi-turn agent orchestration.
- Mentor junior engineers and provide technical guidance to business stakeholders while supporting Fitch's citizen development program.
- Establish quality assurance, telemetry, analytics, and continuous improvement processes to optimize adoption, reliability, and measurable business outcomes.
- You have 7+ years of experience in Information Technology, with a focus on Microsoft 365, Power Platform, and AI agent solutions.
- You have 5+ years of hands-on experience leading engineering or support teams within the Microsoft collaboration ecosystem.
- You have advanced expertise in conversational AI, prompt engineering, solution ALM, and secure architecture.
- You have experience with governance, data loss prevention, environmental strategy, and compliance for Power Platform and AI solutions.
- You have strong hands-on experience with Copilot Studio, Power Automate, Power Apps, Dataverse, and integrations with Microsoft Graph, Azure AD / Entra ID, and other cloud services.
- Experience architecting and deploying complex conversational agents, multi-step copilots, and custom connectors in enterprise environments.
- Deep understanding of governance, compliance, and security for AI and Power Platform technologies.
- Prior experience influencing strategy and leading adoption of AI and Power Platform technologies in a regulated industry.
- Experience managing analytics, telemetry, and operational reliability for AI-powered collaboration solutions.
- Familiarity with modern automation tools such as PowerShell, Power Automate, and Azure Functions.
- Hybrid Work Environment: 3 days per week in the office; 2 days remote
- A Culture of Learning & Mobility: Dedicated training, leadership development, and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short- and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and ample opportunities to volunteer in your community