Field Service Technician II
IGT
- Vancouver, BC
- Permanent
- Temps-plein
-Makes pre-installation site assessments to identify parts and wiring requirements at customer location
-Performs all preparation tests including assurance hardware, firmware and system interfaces are accurate and functional
-Delivers and installs products at customer sites
-Installs system to system telephonic, ethernet and wireless (S2S)
-Installs game to system telephonic, ethernet and wireless (G2S)
-Installs game to game and bank to bank, telephonic, ethernet and wireless (G2G)
-Carries out assigned portion of hardware and software conversions and upgrades
-Performs planned and preventative maintenance
-Responds to customer issues for games and system interface
-Supports software and system integration verification tests for jackpots
-Performs accurate and timely tracking and reporting on activities utilizing SAP and other software toolsQualifications*High school diploma or equivalent required
*2-4 years of experience installing, maintaining, troubleshooting and repairing electronics, electro- mechanical, telecom or computer equipment required preferable with IGT equipment and gaming system products
*Experience with AC/DC fundamentals
*Reading and translating wiring diagrams
*Maintaining, repairing and troubleshooting to component/circuit level
*Testing programs with verification devices such as Kobetron and Chip Comparator
*Troubleshooting with input and output testsSpecial Requirements:
*Valid driver license and clean driving record
*Able to obtain a Gaming License
*Must be at least 21 years of age
*Able to lift 50 lbs. or more
*Pass a background check
*Work overtime as required
*Available to work on weekends
*Able to stand for an eight-hour shift
*Ability to travel and provide support as requiredKeys to Success
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership