Memory Living Coordinator (SPARK Coordinator)

• Leads the development and ongoing evaluation of the SPARK program goals, objectives, and outcomes in collaboration with the DOC.
• Oversees the implementation of the SPARK program in accordance with Memory Living standards.
• Monitors residents’ social assessments in the Welbi platform.
• Ensures residents’ daily activities are structured and well organized while supporting the program's flexibility and spontaneity.
• Meets regularly with team members to communicate any identified changes or concerns regarding residents’ status and activities, and assists in developing appropriate action plans.
• Ensures all required resident documentation is current and complete.
• Effectively utilizes SPARK tools and approaches to problem solve team responses to individual resident personal expressions (responsive behaviors).
• Coordinates the purchase of supplies and equipment, ensuring cost-effective usage and timely ordering.
• Coordinates and leads family conferences and related meetings.

• Provides leadership, support, guidance and mentorship for the SPARK program.
• Provides oversight and direction to the SPARK program to meet the daily needs of the residents.
• Oversees the daily operation of the SPARK program through coordination of work routines.
• Conducts and attends functional (department) meetings.
• Ensures the SPARK program complies with all required health and safety standards and regulations.
• Creates a positive, respectful, and supportive environment for all residents and family members.

• Participates in the operational, budgetary, and capital planning processes.
• Maintains budget allocation for the function (department).

• Ensures that effective communication systems are in place for residents, families and team members.
• Maintains positive resident relations by handling inquiries and concerns with empathy and responsiveness.
• Meets with residents daily, building relationships and prioritizing meaningful interactions with residents and their families over task completion.
• Works closely with the Director of Care and coordinates with other functions (departments) to ensure that goals and planned changes are monitored and reviewed.
• Solicits regular feedback from residents through variety of sources.

• Conducts and reviews organizational audits and shares the results to support quality improvements.
• Investigates and documents incidents and complaints, ensuring prompt corrective actions.
• Manages risks, communicates problems. and identifies solutions for quality improvements and risk mitigation.
• Reviews key performance indicators, quality reports and inspection findings with the GM and DOC.
• Maintains accurate records by ensuring necessary documentation and reporting systems are in place.

• Participates in community outreach initiatives and programs (e.g., Alzheimer’s Society).
• In consultation with the General Manager, determines and maintains appropriate staffing levels and interviews and hires qualified personnel for the function (department).
• Oversees the onboarding and orientation of the function (department).
• Works with the Director of Care on performance evaluations and improvement strategies.
• Identifies educational and training needs, and collaborates with the DOC to develop the SPARK program.
• Engages in work-related developmental programs and opportunities to foster continuous learning and professional excellence.
• Resolves conflicts and takes appropriate corrective action as required.

• Promptly reports unsafe conditions, incidents, or concerns to the General Manager and/or OH&S Committee.
• Identifies and reports maintenance issues to the maintenance function (department).
• Responds quickly during emergency codes in alignment with organizational standards and protocols.
• Contributes to quality improvement initiatives by sharing ideas and providing feedback.
• Demonstrates knowledge of and compliance with Occupational Health and Safety regulations.
• Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations.
• Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation.
• Completes orientation and annual mandatory education as assigned.
• Supports new team members through their orientation process.
• Performs other duties as required to support operational needs.

• Graduate of a post-secondary education program in recreation, nursing, gerontology, social work or equivalent related experience.
• Completion of a specialized behavioral education certification program (e.g., GPA, P.I.E.C.E.S, Montessori methods).
• Minimum of three (3) years of related experience in a retirement, long term care or health care environment.
• Minimum of three (3) years of experience working with individuals with Alzheimer’s disease.
• Minimum of one (1) year leadership experience in a health care setting is preferred.
• May require travel within the province.
• Warm personality with demonstrated empathy and understanding of the needs of individuals with dementia or Alzheimer’s disease.
• Ability to work independently as well as collaboratively within a team.
• Proven ability to source and coordinate tools, information, and support systems to optimize SPARK program delivery.
• Ability to provide hands-on education and training.
• Energetic and supportive leader who drives team engagement and morale while consistently leading by example.
• Communicates in an approachable, open and courteous manner with the temperament to deal tactfully, effectively, and cooperatively.
• Excellent interpersonal and communication skills, both oral and written.
• Strong organizational, planning, and problem-solving skills, with the ability to manage priorities effectively.
• Experienced in crisis intervention and conflict resolution.
• Physical and mental ability to carry out the duties of the position, including TB screening and medical clearance from a Physician (or equivalent) upon hire.
• Ability to operate equipment safely.
• Computer literacy required.
• Flexibility to work a variety of shifts, including weekends and evenings, and to take "on-call" responsibilities during off-hours.

• Clear Police Information Check
• Clear Vulnerable Sector Check

Optima Living