Bilingual Administrative Assistant II

Robertson & Company

  • Montréal, QC
  • 25,17 $ par heure
  • Contrat
  • Temps-plein
  • Il y a 21 heures
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.Introduction: Prime Hires is seeking a skilled Bilingual Administrative Assistant to join our client.Contract Period: 7 months with potential to extend or convert
Pay Rate: $25.17 per hour
Location: Montreal, QC
Location Type: Hybrid: 3 days onsite - Tues, Wed, Thurs onsite (open to being flexible)
Business Hours: Monday to Friday; 9 AM to 5 PM (May need to start at 8:30am during training)Job Responsibilities:
  • Build one-to-one relationships with their assigned branches by being a consistent point of contact for them during the New Business process.
  • Proactively follow up on all pending cases to ensure service standards are being met.
  • Anticipate the needs of their customers and make outbound calls, emails or new business notifications to keep them informed of the details that are important to them.
  • Assume ownership of the files assigned, understand any urgency and assist in solving the problems that may prevent a file from moving through the process as quickly as possible.
Experience & Qualification Requirements:
  • Minimum 1-year previous experience in insurance or financial services industries
  • Post-secondary school or equivalent work experience
  • Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec
  • Demonstrated customer service experience with the ability to communicate effectively and professionally across all levels of management
****ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS****How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment. #LI-DNI #INDPH

Robertson & Company