Assistant Director, Strategy and Operations - Consumer Industry
- Toronto, ON
- Permanent
- Temps-plein
- Facilitate annual strategic planning for the Consumer Industry, working with stakeholders across service lines, finance, alliances, accounts, business development, and markets to define and execute Consumer-specific priorities.
- Project manage strategic growth initiatives within the Consumer Industry plan, leading cross-functional teams (including BCM and Markets stakeholders) to deliver programs and campaigns that drive measurable market impact.
- Support Consumer account planning and execution by cascading account management best practices to GCSPs across priority and replenishment accounts, encouraging cross-service-line teaming and value creation.
- Support execution of the Client Experience (CX) program for Consumer clients, in partnership with CX and Business Development teams, ensuring high-quality client interactions, insights, and feedback loops.
- Champion Consumer account and pipeline reviews, ensuring a regular cadence, strong leadership engagement, and clear, actionable outcomes.
- Analyze and interpret Consumer performance data (revenue, sales, pipeline, forecasting) to support Consumer leadership forums and decision-making; identify trends, risks, and opportunities and recommend corrective actions.
- Track Consumer BD and marketing investments and perform variance analysis to support margin improvement and investment optimization.
- Modernize Consumer reporting outputs by adopting innovative tools and practices, ensuring consistent definition, interpretation, and use of Consumer performance KPIs.
- Promote the Consumer community, recommending strategies to engage teams around a strong growth culture, sector-led priorities, and go-to-market initiatives.
- Connect with Global and Americas Consumer resources to leverage thought leadership, insights, and leading practices relevant to Canadian Consumer clients.
- Serve as a primary point of contact for Consumer Industry operational and strategic inquiries, acting as a connector across BCM, Marketing, Finance, HR, and other enabling functions.
- Participate actively in the Canada Markets Strategy & Operations community, contributing Consumer insights into broader priorities, initiatives, and governance.
- Elevate and drive consistency of leading practices across Consumer sectors and accounts, collaborating with PPEDs and client executives to standardize approaches and close performance gaps.
- Strong data literacy and analytical capability.
- Proven cross-functional collaboration skills.
- Curiosity and interest in Consumer industry trends.
- Adaptability and growth mindset.
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you
- Toronto: $92,300 to $142,300