Company DescriptionUHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.Job DescriptionDisclaimer: This is a talent pool only for Toronto Rehabilitation Institute - E.W. Bickle Centre. We appreciate your interest and will be in touch if a suitable opening becomes available. Thank you for your patience and understanding. Note that talent pools are for external candidates only.Position SummaryThe Program Assistant communicates effectively with patients, the different areas within the Hospital and external agencies as required that ensure efficient patient care.Duties
Performing reception duties and responding to a variety of inquires within Toronto Rehab, external agencies and the community
Typing, filing, photocopying, faxing, ordering and maintaining office supplies
Ensuring admission/ discharges/transfers are input into the ADT system on same day as occurrence
Filing of appropriate information into patient's health record as per protocol
Ensuring charts and contents are in good order
Booking and coordinating accurately and efficiently patient's appointments
Compiling and entering program service statistics and data
Maintaining an accurate and confidential filing system
Preparing reports including letters, memos, agendas, meeting minutes
Organizing room bookings, conference/meeting requests and catering; tracking and submitting payroll accurately
Scheduling staff duties as assigned; providing administrative support to Managers) as needed
Providing coverage and assistance to other program administrative positions as required
Understanding of, compliance with, and commitment to, patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients.
Qualifications
Community College with recognized Office Management Certificate or equivalent, Basic Accounting and Medical Terminology
Minimum of two years relevant experience; experience in Complex Continuing Care service provision an asset
Excellent computer skills: MS Word, Excel, PowerPoint, Outlook, Calendar
Working knowledge of telephone system, photocopier, fax machine, printer and various other office equipment; working knowledge of PC back-up procedures
Excellent time management and organizational skills; ability to work under pressure, effectively prioritize workload and manage competing priorities
Strong customer service orientation
Excellent verbal, written and interpersonal communication skills
Ability to function well independently and in a professional manner
Demonstrated ability to maintain confidentiality
Detail oriented, dependable, mature and flexible, with initiative and capacity to handle a variety of complex tasks simultaneously
Willingness to implement new initiatives as required
Excellent attendance history
Must be proficient in English
Additional InformationWhy join UHN?In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
All applications must be submitted before the posting close date.UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
