Are you looking to make a long term impact on an organization investing in their Dynamics CRM platform?This stable organization have created this brand new role to work closely with Senior Leadership and their external vendor to lead CRM projectsRoles and Responsibilities
Work with stakeholders across the business to gather business requirements, ensuring CRM optimization
Create a roadmap to prioritize future enhancements and projects
Liaise with the external vendor for development needs
Build workflows and carry out customizations
Carry out training and support across the business
Skills and Qualifications
Proven experience as a Business Analyst, fit gap analysis, documentation and training
Dynamics CRM customization experience
Excellent communication and stakeholder management skills
The ability to creatively problem solve
A uniqure opportunity to have true long term ownership over the platform and integrations
