Quality Assurance Analyst

Cineplex Entertainment

  • Toronto, ON
  • Permanent
  • Temps-plein
  • Il y a 1 jour
  • Postuler facilement
Your next starring role begins here.At Cineplex, the most powerful experiences start with people. Every movie, game, and live event is brought to life by the creativity, dedication, and passion of our team. With 156 theatres, over 1,600 screens, and approximately 73% of the Canadian box office, we are proud to be a leading force in Canadian entertainment. Our inclusive and collaborative culture makes room for your voice, your ambitions, and your life outside of work, so you can build a career that feels as rewarding personally as it is professionally.If you are ready to make your mark in an environment where your contributions matter and your growth is celebrated, your next great role is waiting at Cineplex.Who we needThe Cineplex Digital Products and Experience team is looking for a Quality Assurance Analyst to join our Agile mobile app squad for a 12-month contract. Reporting to the Manager of Quality Assurance, you will work as part of the Quality Assurance team to ensure that we continue to deliver high-quality products to our guests. This role offers the opportunity to truly make your mark at an iconic Canadian company by contributing to the reliability and responsiveness of apps and websites for renowned brands, including Cineplex, The Rec Room, and others.We are seeking a solution-driven problem solver who excels in fast-paced, evolving environments; someone who aspires to become a subject matter expert and make a measurable impact. You will play a vital role in keeping our mobile and digital products sharp, reliable, and of the highest quality. You will provide testing across multiple product lines and releases, including but not limited to regression, integration, and performance testing. You will be responsible for building test automation, creating detailed test plans, and supporting the delivery of seamless guest experiences on platforms used daily by millions of Canadians.This is a hybrid position (1 to 3 days in-office per week) based at our Toronto office located at 1303 Yonge St. This is a 12-month contract position.What’s in it for youImpact. You want to be part of a collaborative Agile team supporting one of the most visible and widely used apps in Canada. You will see your work come together to shape the guest experience across Cineplex digital platforms.Cutting-edge technology. Our team is divided into six squads, each focused on a specific product area. This role sits within the mobile app squad, the busiest and most dynamic squad, delivering new features for the Cineplex app and Cineplex Store. You will help expand test automation, explore AI-driven solutions and bring your skills to help evolve how QA adapts to emerging technologies.Career development. This is an opportunity to expand your skills in best practices for mobile and digital application testing. You will be part of a team that values ownership, collaboration, and professional growth. You will be encouraged to take initiative, lead improvements in documentation and automation, and build expertise in modern QA approaches.What you will do:
  • Test. You will test across multiple platforms, including Web and Mobile, to ensure the overall quality of our products and guest experiences. You will create, maintain, and execute test plans, test cases, and automated scripts, reporting all defects and following up to ensure timely resolution. You will conduct exploratory testing to uncover edge cases, usability issues, and unexpected behaviours not captured by scripted tests.
  • Elevate. You will review project requirements, provide estimates, and make recommendations for the QA workflow. You will ensure testing timelines are met, provide QA sign-off for deployments, and contribute to continuous improvement by refining QA processes, documentation, and automation practices. You will track testing metrics such as defect density, automation coverage, and test execution progress to improve quality outcomes.
  • Collaborate. You will participate actively in team meetings, stand-ups, and planning sessions, communicating blockers, priorities, and risks. You will work closely with developers and product managers to clarify requirements, flag issues, and ensure test coverage for new features and enhancements. You will assist in troubleshooting production issues, reproducing defects, and documenting results clearly to support timely resolution.
What you bring:
  • The technical expertise. You hold a degree in Computer Science or Engineering, or you have gained equivalent knowledge through hands-on experience. You bring in-depth expertise in software quality assurance, including proficiency with automated testing tools, CI/CD pipelines (preferably Azure DevOps), and API testing with Postman or similar tools. You have tested large-scale, consumer-facing applications across multiple platforms, troubleshooted live production issues, and communicated results effectively. Exposure to AI automation is strongly preferred, along with a solid understanding of SDLC, QA processes, and modern web-based architectures.
  • The ownership. You hold yourself accountable for delivering work on time and to a high standard. You dig into root causes, resolve issues, and bring overlooked points to the forefront in discussions. You will contribute thoughtfully during requirements meetings, flag potential risks, and elevate the quality of outcomes by probing, documenting, and sharing knowledge.
  • The initiative. You are proactive in identifying and communicating issues and priorities, making an impact by clearly communicating severity and helping the team prioritize effectively. You are comfortable with ambiguity, willing to navigate without a defined path. You can confidently challenge assumptions, ask questions, and seek clarity to drive the best outcomes.
  • The collaborative approach. You have strong written and verbal communication skills. You are a champion of the end user (guest) presenting recommendations that prioritize their experience. You can build trusting relationships across teams, adapt quickly to shifting priorities, welcome feedback, and thrive in a high-volume, fast-paced environment. You stay focused and organized, with attention to detail while helping to elevate QA standards and best practices.
Why build your career at Cineplex? We offer:🌟 A culture that celebrates you.Recognized as one of Canada’s Most Admired Corporate Cultures, we are guided by values of Teamwork, Innovation, and Excellence. You will join a collaborative environment that respects your individuality and supports your ambitions.💼 Opportunities across the business.Our work goes far beyond the big screen. From film and gaming to marketing, tech, finance, HR, and more, we offer diverse roles where you can grow your career with purpose and impact.🍿 Perks that go the distance.Company-wide social events, educational support, and competitive compensation and benefits that support your well-being and recognize your contributions.🌱 A place to grow—and give back.We invest in your personal and professional development with learning opportunities and the chance to participate in initiatives that give back to your community.Explore your next role. Discover your place at Cineplex.Apply now.If you have 70% of what we're looking for and 100% authenticity and passion, express your interest here.What you can expect from our interview process: * A virtual interview with a Talent Advisor to share your experience and interest in the role.
  • A virtual interview with the Manager, Quality Engineering and other QA team members. This is both a technical interview and an opportunity to learn more about the team and company culture.
  • An in-person interview with the hiring manager and an executive leader.
Inclusion & DiversityCineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.AccessibilityWe are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email atWhile we appreciate all interest, only those candidates selected for an interview will be contacted.Frequently Asked QuestionsIs this a permanent role?
No. This is a 12-month contract role providing coverage to the mobile app squad.Where will I be working?
This is a hybrid role based in Toronto. Team members typically work in the office on designated days and remotely on others, depending on project needs.What products will I be testing?
You will primarily focus on Cineplex’s mobile app, which is one of our busiest and most high-impact products. You may also support testing on other platforms, such as the Web, Smart TV, Roku, Chromecast, and Apple TV.What tools and technologies will I use?
Our team works with Azure DevOps for CI/CD, bug tracking, and test management. You will also use Postman for API testing and automation frameworks to build and maintain automated scripts.Is automation experience required?
Hands-on automation experience is strongly preferred, especially exposure to AI-driven automation tools. Candidates without direct AI experience but with a strong interest in automation and the initiative to learn will also be considered.What does success look like in this role?
Success is measured by your ability to clearly communicate the severity and priority of issues, proactively contribute in meetings, maintain accurate documentation, and collaborate effectively with developers, product managers, and your QA peers.Will I have opportunities to learn and grow?
Yes. You will be encouraged to expand your knowledge of automation, gain exposure to AI tools, and contribute to process improvements. Cineplex leaders provide guidance, mentorship, and support to help team members build new skills.#LI-Hybrid
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