Accounts Receivable Manager

• Supervise AR staff, provide training and ensure performance standards.
• Collaborate with Sales, Events, and Front Office to resolve disputes and ensure guest satisfaction.
• Maintain effective communication with other departments regarding billing procedures and timelines.

• Review and process all direct billing requests and ensure accurate invoicing in a timely manner.
• Ensure all charges are properly documented and posted to guest and group accounts.
• Monitor event and group contracts to ensure correct billing in line with agreed terms.

• Evaluate credit applications and establish credit limits in accordance with company policy.
• Monitor accounts for timely collection of payments and follow up on outstanding balances.
• Communicate with guests, clients, and third parties regarding billing issues or disputes.

• Reconcile AR ledger to ensure all payments are accounted for and properly posted.
• Prepare regular aging reports and provide updates to the Finance leadership.
• Assist with month-end closing processes and provide supporting documentation for audits.

• Ensure compliance with internal controls, policies, and procedures.
• Support internal and external audits by providing necessary documentation and explanations.
• Maintain proper documentation of all credit approvals, payment plans, and collection actions.
• Prepare and lead monthly credit meetings.

• Bachelor’s degree in Accounting preferred but not required with experience.
• Minimum 2–5 years of experience in Accounts Receivable, preferably in hospitality.
• Strong understanding of billing, credit, and collection practices.
• Familiarity with PMS and financial systems (e.g., Opera, Sage, etc.).
• Proficient in Microsoft Excel and financial reporting.
• Excellent attention to detail, organizational, and communication skills.
• Ability to work in a fast-paced, deadline-driven environment.Top of Form
• Some traveling required to work on-site at the Pomeroy Kananaskis Mountain Lodge.

• Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite staff accommodations which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
• Health and Wellness benefits (some restrictions may apply)
• Able to work with minimal supervision.
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Discounted access to our Nordic Spa*
• Discounted Ski Pass and Golf rates*
• Kananaskis Parks Pass

Pomeroy Lodging