
Front Desk Receptionist - Evenings
- Vancouver, BC
- 17,85 $ par heure
- Permanent
- Temps-partiel
- Employee discounts
Time of Work - 3 to 4 shifts 20-24 hours a week
- Must be available to work 5:15pm-11:15pm week days
- Training shifts vary based on availability.
- Service driven with an enthusiastic attitude.
- Previous customer service experience required.
- High school diploma required.
- Excellent written and verbal communication skills.
- Valid First Aid certification an asset.
- Fluent in English - Ability to speak other languages an asset.
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
- Knowledge of cash handling / previous experience with POS terminals.
- Ability work both alone and in groups.
- Critical thinking / problem solving skills.
- Must have reliable transportation (important for openers and closers due to limited bus services)
- Greet members and guest enthusiastically to encourage a positive culture at the club.
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
- Monitor member check-ins / Check-in guests ensuring all policies and processes are
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
- Complete all guest check in procedures.
- Ensure proper notes are placed on member and guest accounts in a timely manner.
- Efficiently and effective input and update daily cash reconciliation documents.
- Process point of sale items, such as retail and concession sales.
- Ensure accurate closing of facility each night.
- Positive, rewarding, and collaborative team environment.
- Complimentary membership.
- Discount on Gold’s Gym merchandise and services.