
Manager - Security & Life Safety
- Toronto, ON
- Permanent
- Temps-plein
- Provide subject matter expertise on security and life safety operations and technologies
- Holds the key responsibilities and accountabilities at the property for the complex of regulatory and practical elements of the occupational health & safety, fire safety, and general life safety requirements.
- The position is responsible for bringing together and leading across the variety of functional roles at the property, including Security, Operations, Property Management and otherwise, where the collective effort is required to fulfill the regulatory requirements for health and safety, fire systems and general life safety
- With respect to corporate governance requirements on health & safety, fire safety and life safety compliance, this position reports performance to the corporate head office for quarterly reporting purposes.
- The established authority at the property on issues relating to security and life safety to both internal stakeholders and clients, including but not limited to: threat and risk assessments; security and life safety business practices and business models; business case proposals and recommendations; financial accountability, and performance standards
- Stimulates continual improvement practices (long and short-term outlooks) in operational practices and innovation around the use of technology, catering to a combination of high risk and sophisticated tenant requirements.
- Assist in the preparation and approval of annual Life Safety and Security departmental Budgets and reconciliation of same;
- Ensures annual expenditures align with company security operating strategies, business models and technology standards and principles prior to review and approval of security technology business cases for final sign-off by the General Manager
- The position is responsible to remain abreast of emerging societal and industry trends and ensure the property security and life safety program is equipped to address evolving security risks and life safety needs. From a planning perspective, the Manager, Security & Life Safety will focus attention on maintaining company standards and industry best practices in the areas of Emergency Management, Operating Procedures, Capital and Operational Budgeting and other relevant Security and Life Safety Department functions
- The Manager, Security & Life Safety will establish and maintain key contacts with internal, tenant, public authority, supplier, and security industry stakeholders, including local police, fire and emergency medical services representatives
- Develop and implement policies and procedures relating to security operations, security guard behaviors and other matters critical to the safe and secure management of the property
- Project leadership and scope-approval authority of security and life safety projects, including leadership and management of capital project efforts against business plan timelines, expenditures, financial and ethical controls
- At a property level, develop measures and oversee the delivery of efficiency and effectiveness in the design, purchasing, and implementation of security technologies, by ensuring through final business case approval that all installations comply with corporate standards, deliver on strategic business objectives, and are both resilient and reliable
- Prepare projections, and costs for the property relating to physical security and security technology for annual operational expenditures and 10-year capital plans
- Ongoing oversight to ensure all aspects of the security and life safety management program are assessed and updated regularly to remain current with Hines standards and industry best practice, and to continually achieve operational and fiscal efficiency
- Oversee and execute the implementation of a security strategy to ensure a consistent level of service delivery and financial effectiveness
- As part of a commitment to continual improvement, conduct reviews of internal property business processes in areas such as security operating practices e.g. use of force, emergency management, fire safety systems and procedures, health and safety and business continuity.
- Is an effective leader behind the Hines brand owing to the impact of the property’s role and image within the community