Airport Operations and Security Lead

• Status: Full-Time Permanent
• Compensation: Competitive Industry Wages and health benefits
• Schedule: Flexible schedule with on-call availability required
• Continuous on-going training with GardaWorld Security
• Paid on the job training

• Maintain and coordinate communication between airport tenants, partners, and stakeholders to ensure smooth day-to-day operations
• Provide real-time operational updates during incidents while delegating tasks to on-shift security teams
• Manage key operational programs including:

• Gate Management
• Irregular Operations
• Snow Desk operations
• Apron Management Plan
• Parking and Ground Transportation operations

• Implement and enforce airport security protocols to protect passengers, staff, tenants, and facilities
• Respond to all safety, security, and operational emergencies
• Assist first responders and emergency services when required
• Liaise with law enforcement and aviation partners regarding airport security matters
• Manage the Airport Security Business Continuity Plan
• Oversee security systems including CCTV, alarms, and access control
• Conduct daily audits of contractor keys, passes, and airside escort requirements

• Act as Chief Emergency Warden (CEW) during ATB evacuations
• Support the RAA Emergency Response Plan under the direction of the Emergency Response System (ERS) or Emergency Operations Centre (EOC) Director
• Provide incident response coordination during airport emergencies

• Monitor and oversee daily operations of critical airport systems including:

• Passenger bridges
• Baggage handling systems
• Security infrastructure
• Parking systems
• Overhead doors
• Identify and report maintenance or repair requirements for airport infrastructure and technology
• Coordinate after-hours response for system disruptions

• Build strong professional relationships with airport tenants and partners
• Collaborate with departments at the airport
• Provide exceptional customer service to passengers and airport tenants
• Identify opportunities for operational improvements based on feedback

• Conduct inspections to ensure cleaning services and operational standards meet airport requirements
• Investigate incidents and accidents under the Safety Management System (SMS)
• Document incidents and implement short-term corrective action plans

• Full Class 5 Driver's License
• Reliable transportation to and from work
• Excellent time management and decision-making skills
• Ability to remain calm and professional in high-pressure situations
• Have 2-5 years of experience in operations, site supervision, or a similar leadership role, preferably within security, transportation, or a regulated environment.
• Legally authorized to work in Canada
• This position requires Canadian Citizenship or Permanent Residency due to contractual obligations with our client.to cleara Transport Canada Clearance
• Strong leadership, communication, and conflict resolution skills
• Ability to de-escalate difficult situations and manage challenging conversations
• High level of professionalism and maturity
• Excellent customer service and stakeholder engagement skills
• Comfortable working in a high-demand operational environment
• Ability to remain informed and respond to current operational events in real time

GardaWorld