Warehouse Supervisor

• Responsible for the day-to-day operation and leadership of the team
• Ensure compliance to Company’s policies, practices and procedures related to Health and Safety, Food Safety, and the Environment.
• Report health and safety incidents and complete appropriate incident/accident reports.
• Implement appropriate corrective actions in a timely manner in department with respect to health & safety and food safety requirements.
• Ensure the completion of required HACCP- and GMP-related forms.
• Prepare and distribute order plans and work closely with the Warehouse Manager to prioritize order plans and monitor their completion to facilitate timely and effective warehouse operations.
• Oversee the secure and accurate loading and unloading of deliveries, and the sorting and distribution of incoming and outgoing shipments, document, and report discrepancies to the Warehouse Manager.
• Ensure that all quality issues are addressed in a manner that meets Company expectations, reporting problems or discrepancies to the Warehouse Manager.
• Develop and demonstrate excellent communication practices and successful internal working professional relationships with staff and internal departments.
• Lead team members with a hands-on, people-focused approach in their development, coaching, communication, improvement, and team building while holding them accountable.
• Maintain high customer satisfaction levels through excellence in dispatching, identifying, receiving, and ensuring quality of products.
• Maintain records, utilize specialized KPI reports, and document relevant information to calculate warehouse performance.
• Develop and implement new methods, processes, and improvements.
• Consult and organize activities with other teams and departments.
• Control and organize storage and inventory space.
• Ensure the accuracy of inventory and shipments.
• Participate in physical inventory as determined by the Company.
• Ensure strong performance of team through coaching, training & development, and performance management activities.
• Work in collaboration with Human Resources to hire and onboard new Associates as required.
• Escalate employee relations concerns within a timely manner to Manager and Human Resources.
• Provide accurate and on time - time & attendance reporting for all Associates within team and ensure adherence to Company policies, SOPs, etc. with respect to attendance, and pay practices.
• Forecast warehouse activity to ensure we have proper staff levels to meet current and future demands.
• Responsible for maintaining Material handling equipment and warehouse building.
• Perform other related duties as assigned.
• May provide back-up for other Warehouse Supervisors during their absences.

• Post-secondary education in related field such as Supply Chain, Logistics, and/or Project Management is considered an asset, but not a requirement.
• 5+ years previous supervisory experience within a Warehouse environment.
• Demonstrated excellence in customer service and relationship building, while having a sense of urgency
• Intermediate level MS Office skills, WMS and M3 (ERP System) skills & Microsoft Suite
• Able to quickly learn technology application.
• Strong critical thinking ability with good problem identification and problem resolution skills
• Excellent judgment and decision-making abilities
• Proven ability to influence, motivate and communicate effectively with team members.
• Reliable and dependable, with good time management, planning, prioritizing and execution skills, demonstrating attention to detail in all areas of work.
• Ability to balance multiple projects simultaneously while working in a fast-paced environment.
• Proven track record of positive coaching, team building, training and development of direct reports, coupled with a hands-on leadership style
• Ability to prioritize daily work volume and handle changes in priorities.
• Exceptional organizational, time management, and prioritizing skills
• Strong work ethic and capability of working independently
• Ability to pass a Drug & Alcohol and Fit-to-Work test up to 35 lbs
• Ability to clear a Criminal Record Check and provide references.

• Working conditions are in a pet food warehouse environment, with exposure to dust, noise, odours, and/or fluctuating temperatures.
• Monday to Friday, 10:00 PM - 6:30 AM
• Supervisors are expected to work a variety of shifts and be flexible in their availability.
• Manual dexterity required to use desktop computer and peripherals.
• Job duties require physical exertion, including the ability to manually lift up to 35 pounds while using established safe lift procedures.

• Safety: a strong commitment to ensure all people are provided with a safe, healthy and respectful environment.
• Earnings: Competitive Wages that give financial peace of mind, RRSP with Company, and donation matching.
• Industry Competitive Benefits: Medical, Dental, Vision and Employee Assistance Programs to meet your individual or family needs.
• Continuing Education: In House & Online Learning & Development, as well as an Education Assistance Program.
• Quality: a dedication to uphold the highest standards of authenticity, nutritional integrity, and food safety, to earn the trust of Pet Lovers everywhere.
• Other Perks: Free Bag of Premium Pet Food each month, Free Parking and more!

Mars