
Service Delivery Manager
- Halifax, NS
- Permanent
- Temps-plein
- Conduct and manage daily operations to meet productivity targets and quality standards.
- Develop and implement streamlined processes to enhance efficiency.
- Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
- Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
- Foster a culture of teamwork, accountability, and continuous improvement among team members.
- Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
- Post-secondary education or equivalent work experience.
- A minimum of 1-3 years of direct management experience.
- Strong leadership skills with a track record of building high-performing teams.
- Exceptional analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- A strategic mindset with the ability to drive results in a dynamic environment.