Assistant Branch Manager
- Kelowna, BC
- Permanent
- Temps-plein
- Growth Opportunities: We believe in developing our people and offering them the chance to advance.
- Teamwork at Its Best: Success isn’t just about individual effort – it’s about what we achieve together.
- Commitment to Safety: Your well-being is a top priority, every day.
- Comprehensive & Competitive Benefits: Robust benefits package designed to support you and your family’s health and well-being, and peace of mind, which also include:
- Employee Assistance Programs and telemedicine services
- Retirement saving plans
- Employee referral bonuses
- Paid training and development
- Paid time off (vacation, sick time and company-paid holidays)
- Short- and long-term disability coverage
- Assist the Branch Manager in developing and maintaining procedures to drive operational efficiency and accuracy.
- Monitor daily branch operations to ensure orders are prepared and shipped accurately and on time.
- Support the implementation of corporate, regional, and branch initiatives, act as a positive advocate for change.
- Foster strong relationships with clients, customers, distributors, vendors, and internal stakeholders.
- Respond to and resolve customer complaints, inventory discrepancies, and safety incidents in a professional, solutions-oriented manner.
- Monitor inventory levels through regular cycle counts, inspections, and accurate documentation; address and report issues such as damaged or outdated stock.
- Support annual inventory counts by coordinating teams and ensuring processes are followed.
- Assist in creating and maintaining employee work schedules and shift coverage, adapting as operational needs change.
- Provide training, mentorship, and coaching to employees to support a positive and productive workplace culture.
- Collaborate across departments to promote efficient processes and a customer-centric approach.
- Serve as a point of contact for outside sales representatives, assisting in resolving operational requests and inquiries.
- Perform operational duties as needed, including dispatch, warehouse, sales support, and customer service.
- Actively promote a safety-first environment; report and escalate hazards and incidents as required.
- Participate in recruitment and onboarding activities to support branch staffing needs.
- Other duties as assigned.
- Minimum 3 years of industry-related experience in building materials, distribution, logistics, or inventory management.
- Experience in a team-supportive or operational role; previous leadership support or coaching experience is considered an asset but not required.
- Forklift and/or heavy-duty equipment experience required; valid forklift license is an asset.
- Valid driver’s license and ability to travel locally as needed.
- Post-secondary education in business, logistics, or supply chain management is an asset.
- Proficient in Microsoft Office (Excel, Word, Outlook) and experience with inventory management systems.
- Strong verbal and written communication skills.
- Ability to adapt, prioritize tasks, make decisions, and exercise sound judgment in a dynamic environment.
- Able to meet physical job demands: lifting (up to 75 lbs), bending, standing, walking, and driving.
- Safety-conscious, proactive, and attentive to hazard prevention.