Inside Sales Engineer

• Develop customized solutions by mapping customer requirements to product capabilities, working closely with internal teams such as product development, engineering, and operations to ensure feasibility and alignment.

• Develop and maintain an in-depth understanding of the company's technical products or services.

• Address technical inquiries, challenges, or concerns raised by customers, providing comprehensive and accurate information to facilitate decision-making.

• Propose, design, and present technical solutions that address the business and technical requirements of customers.

• Establish and cultivate strong relationships with key stakeholders, including technical decision-makers, engineering teams, and project managers, to build trust and credibility, and drive customer satisfaction.

• Collaborate with the sales team to create compelling sales proposals, technical documentation, and quotations that accurately represent the solution, pricing, and implementation timeline.

• Provide technical support and assistance during the implementation phase, ensuring a smooth transition from the sales phase to successful deployment.

• Collaborate closely with the sales team to understand customer requirements, develop technical sales strategies, and provide pre-sales support throughout the sales cycle.

• Gather and analyze customer needs, pain points, and technical challenges to propose effective solutions that address their unique business needs.

• Deliver persuasive and informative presentations to clients, clearly articulating the technical aspects of our products and solutions, including their benefits, implementation process, and integration requirements.

• Support business development and sales by collaborating with customers to determine their technical and business requirements.

• Maintain a well-organized sales pipeline, documenting leads, opportunities, and follow-up activities using Customer Relationship Management (CRM) software.

• BAC in Engineering or DEC in Engineering Technology (chemical, electrical, mechanical, ...)
• Communication skills, written and verbal, in French.
• Written and verbal communication skills in English would be considered an asset.
• Experience in customer service role or sales environment an asset.
• Adept at learning and adapting to new technologies.
• Ability to work in an entrepreneurial spirited, fast-paced and changing environment.
• Ability to cultivate lasting business relationships.
• Ability to work harmoniously in a team as well as autonomously.
• High energy level and willingness to take on new challenges.
• Passion and integrity with the drive to excel and make a strong impact on the business.

Contrôles Laurentide