About the opportunityAs a Customer Base Account Executive (CBAE), you will be responsible for driving revenue growth within our existing customer base. This role focuses on identifying whitespace opportunities, strengthening executive-level relationships, and guiding customers on their ongoing Dayforce journey. By leveraging insights, industry knowledge, and a consultative sales approach, you will help customers maximize their investment and unlock new value from our solutions.What you'll get to doOwn and manage a portfolio of existing customers in the 250–1000 employee segment.Identify and execute upsell and cross-sell opportunities, aligned to customer business goals.Conduct whitespace analysis to map buying journeys and uncover areas for expansion.Partner with Customer Success, Solution Consultants, and other internal teams to deliver a unified customer experience.Engage key decision-makers and influencers across HR, Payroll, Finance, and IT functions.Maintain and update account plans in Salesforce; ensure pipeline accuracy and disciplined opportunity management.Progress opportunities through defined sales stages; Identify → Discover → Solution → Negotiate → Close.Build trust-based relationships with customers, positioning Dayforce as a long-term partner.Meet and exceed quarterly and annual quota targets.Skills and experience we value3–5+ years of B2B sales experience, ideally in SaaS, HCM, or technology solutions.Proven track record of achieving or exceeding quota in an account management or expansion role.Strong business acumen with ability to understand customer strategy, financial metrics, and operational drivers.Exceptional communication, presentation, and negotiation skills.Comfort with sales technology (Salesforce, Consensus, Outreach, Gong, LinkedIn Sales Navigator, etc.).Growth mindset and ability to thrive in a fast-paced, evolving sales environment.
