Senior Learning & Development Consultant
Metrolinx Voir toutes les offres
- Canada
- Temporaire
- Temps-plein
- Work that makes an impact across all of Metrolinx as well as the GTHA
- Learning and development opportunities
- An open and inclusive work environment
- Comprehensive health and dental benefits, and wellness spending account
- Defined Benefit OMERS Pension plan
- Partner to shape and execute an enterprise learning ecosystem and multi-year roadmap connecting capability frameworks, career pathways, leadership development, performance and talent processes.
- Lead end-to-end learning program strategy and management, from discovery and business case through design, delivery, evaluation, and sustainment; ensuring alignment to enterprise priorities.
- Translate business and performance needs into prioritized capability-building solutions; challenge assumptions, diagnose root causes, and recommend the right intervention (learning, process, tools, job aids, coaching or change management).
- Apply strategic and systems thinking to connect learning investments to organizational outcomes and ensure solutions scale across diverse portfolios and client groups.
- Conduct comprehensive needs analysis, including stakeholder interviews, data review, performance mapping, and audience/role analysis, to clearly define problem statements, outcomes, and success metrics.
- Lead stakeholder engagement and governance for learning initiatives, clarifying decision rights, managing expectations, and building alignment across HR partners, business leaders, SMEs, and vendors.
- Develop high-level learning designs and experience architectures, learning journeys, modality strategies, and content outlines that are scalable, accessible, and aligned with adult learning principles.
- Design and deliver high-impact learning experiences (e.g., workshops, blended programs, cohort experiences), including facilitation for diverse audiences up to and including senior leaders.
- Establish measurement and evaluation approaches (adoption, application, outcomes) and use insights to continuously improve program effectiveness, learner experience, and business impact.
- Build select learning solutions in-house to increase agility and responsiveness (e.g., rapid performance support, job aids, facilitator guides, toolkits, microlearning/eLearning).
- Consult with leaders and HR partners to embed learning into day-to-day performance, talent initiatives, and change efforts; influence decisions through strong advisory and facilitation skills.
- Support learning technology and vendor integration across LinkedIn Learning, Korn Ferry Success Profiles, Oracle HRIS, and Oracle Learning; ensuring governance, alignment, and a strong learner/manager experience.
- Manage vendor relationships and procurement activities as required, including scoping, selection, SOW development, quality assurance, and performance management.
- Demonstrated experience in Human Resources or Organizational Development, including experience in a unionized environment.
- University degree in HR, Organizational Development, or a related field, or an equivalent combination of education and experience.
- CHRP and CTDP designations are assets.
- Strong knowledge of capability frameworks and supporting technology ecosystems.
- Familiarity with talent management strategies including succession planning, leadership pipeline development, and employee engagement.
- Experience applying adult learning principles and instructional design methodologies such as ADDIE.
- Understanding of and experience administering a Learning Management System.
- Strong facilitation, coaching, communication, and presentation skills.
- Demonstrated strategic and systems thinking with the ability to connect learning and talent initiatives to organizational goals.
- Strong political acuity and the ability to navigate complex organizational dynamics.
- Data driven mindset with experience analyzing learning and talent metrics.
- Experience with procurement and vendor management.