Unit Manager, Physical Damage

CAA South Central Ontario Voir toutes les offres

Mississauga, ON
65.200-100.300 $ par an
Permanent
Temps-plein

Il y a 21 jours

About UsEchelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.Who we areAre you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience.We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!Position DetailsReporting to the Manager, Claims the Unit Manger, Claims Auto PD will oversee a team of adjusters on personal policies.What You Will Do

Lead, manage and develop claim associates to maximize full performance potential
Provide coaching on claims technical skills and strategic direction on claims handling
Ensure adherence to corporate reserving practices
Ensure equitable distribution of claims within the team
Conducts regular feedback discussions with associates regarding training needs, development plans, execution of plans, and performance results
Encourages continuous learning within the team
Creates and delivers performance reviews along with action plans to manage performance
Delivers exceptional customer service, internally and externally

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.Who You Are

Post-secondary education, or equivalent industry experience
A minimum of 3-5 years of claims handling experience; handling complex files
A minimum of 2 year of leadership experience
Relevant and progressive claims experience, inclusive of technical and coverage issues, management / resolution.
Working knowledge of the OAP 1 and Insurance Act and other legislation governing property and casualty insurance claims.
Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues.

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.Please note that we may use AI tools to help us through the recruitment process.Our CommitmentWe are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.#LI-Hybrid

CAA South Central Ontario

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