
Senior UX Designer
- Vancouver, BC
- 80.000-100.000 $ par an
- Permanent
- Temps-plein
- Champion and lead UX research across multiple products, planning, conducting, and synthesizing findings from usability testing, interviews, field studies, and more.
- Work closely with product managers, engineers, and stakeholders to define problem spaces, validate hypotheses, and advocate for customer needs throughout the product lifecycle.
- Translate insights into journey maps, problem statements, opportunities, and design strategies that drive alignment and clarity.
- Lead the full UX design process, from discovery to high-fidelity designs and final handoff, keeping research at the core.
- Present findings and design solutions to stakeholders, including executives, focusing on business impact and user experience.
- Mentor junior and intermediate designers, especially in research planning, synthesis, and storytelling.
- Contribute to and evolve our design system, ensuring user insights influence scalable, consistent patterns across products.
- Identify gaps in our understanding of the customer and proactively propose research efforts to close them.
- You’re a curious, strategic thinker passionate about getting to the “why” behind user behaviours.
- You’re confident in leading end-to-end research and weaving customer insights into product strategy.
- You know how to balance vision and pragmatism and are comfortable working in ambiguity to create clarity.
- You’re not just a strong individual contributor, you’re a mentor and advocate who raises the bar for research and design on your team.
- 5+ years of experience in UX and UI design, with demonstrated ownership over complex research and design initiatives.
- Proven track record of leading research efforts that influenced product decisions and drove measurable impact.
- Advanced knowledge of qualitative and quantitative research methods, synthesis frameworks, and insight communication.
- Proficiency in Figma and experience building prototypes to test ideas early and often.
- Strong presentation and storytelling skills, especially when articulating user problems and research-backed decisions to cross-functional teams and executives.
- Experience mentoring others in research or design and helping to shape team processes and culture.
- Experience working on B2B, internal tools, or enterprise platforms.
- Familiarity with tools like UserTesting, Dovetail, Maze, or Lookback.
- Experience working in or alongside product triads (PM, Eng, Design).
- Passion for elevating research maturity within an organization and guiding others in evidence-based design practices.
- Salary $80,000 to $100,000 per annum (Actual salary offered will be commensurate with education, experience and internal parity).
- The Total Compensation Package includes Extended Health, Dental. Focus on your development through our professional development programs. Enjoy a variety of health and wellness initiatives, including access to gym facilities at our corporate head office. Speak to us to learn more about what we offer.
- Pre-Screen – Let’s talk about your experience, goals & excitement for this role!
- Interviews – Two or more interviews with different team members, including structured competency & scenario-based questions
- Presentation/Assessment
- References & Background Check
- We use audio recording transcription for our interview practices 🔊