
Junior Project Manager, Communications & Engagement
- Kitchener, ON
- Permanent
- Temps-plein
- a new, state-of-the-art hospital site in Waterloo (WRHN @ The University);
- renovating and expanding the existing WRHN @ Midtown Site as an ambulatory and urgent care centre;
- expanding WRHN @ Chicopee in Kitchener for modernized and expanded rehabilitation capacity and;
- maintaining WHRN @ Queen’s Blvd. to continue to deliver excellent care and service to our communities until approximately 2035.
- Work collaboratively with Communications and Engagement Team to develop, implement, evaluate and maintain a robust project communications and engagement plans aligned with all aspects of the Multi-Year Facilities Redevelopment Master Plan.
- Work collaboratively with Communications and Engagement Team to plan and execute engagement activities to support internal and external stakeholders.
- Responsible for all logistical requirements of engagement activities, using the standard and approved team templates
- Ensure best practice tracking of engagement activities using Redevelopment Team’s approved template.
- Collaborate with community groups to identify project-specific engagement interests, preferred engagement approach and activities.
- Work with Communications and Engagement Team to support Redevelopment Project Patient Family Advisory Council.
- Ensure all engagement documentation is regularly updated and posted to the Redevelopment Team’s SharePoint in the designated folders.
- Work with the Director, Project Communications and Engagement to identify communications collateral development to support engagement activities.
- Provide conceptual, writing, editing and graphical design support to develop communication and engagement materials. Liaise with design and print vendors as required.
- The ability to work with multiple audiences on plans and products such as publications, websites, social media and events is essential.
- Develop meeting and presentation materials including PowerPoint slide decks and briefing notes.
- Create and update presentations, briefing notes, reference resources, process flows, etc. in collaboration with redevelopment team members.
- Ensure timely response and follow-up to internal and external audience requests and inquiries.
- In collaboration with the Director, Project Communications and Engagement, develop interim and final (annual) Project engagement reports to support Ministry of Health reporting requirements.
- Engage with the Corporate Communications and Foundation Communications and Marketing teams to proactively pursue opportunities for collaboration, partnership, and integration of internal and external engagement opportunities.
- Excellent consultation, facilitation, negotiation, problem solving and collaboration skills with an exhibited ability to gain timely consensus and alignment of multiple impacted and interested parties
- Demonstrated ability to conduct all duties and responsibilities in a manner that is consistent with the mission, vision and values of WRHN and a commitment to promote positive relationships when dealing with patients, families, visitors, volunteers, staff, professional and external partners
- Demonstrated ability to foster a collaborative team environment and provide support to team members
- Excellent organizational and time management skills
- Demonstrated ability to be a proactive self-starter, flexible and adaptive to changing needs, and thrive autonomously in a complex, dynamic and at times ambiguous environment is essential
- Other duties as assigned by the Director.
- Proficient in MS Office Suite including MS Word, Excel, MS Project™, MS Visio, SharePoint™, Adobe Creative Suite applications, Canva, website updating, and social media knowledge and posting is preferred.
- A minimum of 3 years of experience coordinating, implementing and monitoring communications and engagement plans aligned with project deliverables both with internal and external audiences (within a healthcare setting will be considered an asset).
- A combination of education and experience will be considered
- Strong and sophisticated writing skills with an ability to effectively adapt to different audiences
- High level of initiative and critical thinking
- Highly developed influencing, communications and presentation skills
- Consultation, negotiation and consensus building skills
- Experience in finding positive solutions to complex issues and problems with a variety of stakeholders
- Ability to maintain confidentiality at all times
- Excellent interpersonal, communication, and organizational skills
- Demonstrated ability to manage complex and concurrent project activities, meet deadlines and manage change is essential
- Experience in a Service hospital setting is an asset