AI Business Analyst

First West Credit Union Voir toutes les offres

  • Langley City, BC
  • Permanent
  • Temps-plein
  • Il y a 10 jours
Job Category: Information TechnologyJob Description:We are currently seeking an AI Business Analyst to join our team.The AI Business Analyst works with end users to identify challenges, design relevant AI use cases, and support the adoption of AI tools across the organization. Collaborating with IT teams and business units, the analyst focuses on engaging users, understanding their workflows, and co-creating practical AI solutions. When existing approved platforms can meet business needs, the analyst develops and integrates those tools-such as Copilot or other authorized agents-into current processes. The priority is enabling, training, and supporting user adoption rather than software development or project management. The AI Business Analyst ensures solutions are practical, well-integrated, and effectively used by teams.Here's what would be included as a part of your typical day * Business Engagement & Problem Understanding: Engages directly with business teams and end users to understand business processes, pain points, and opportunities. Facilitates conversations that surface meaningful problems where AI can improve efficiency, quality, decision-making, or employee experience. Builds strong, trusted relationships with business partners to support ongoing AI enablement.
  • AI Use-Case Identification & Solutioning: Identifies, defines, and shapes AI use cases in collaboration with end users. Translates business needs into clear AI use cases that align with organizational priorities, responsible AI principles and regulatory requirements. Focuses on practical, value-driven solutions rather than technology-led implementations.
  • AI Enablement Using Approved Tools: Works directly with end users to apply AI solutions using approved AI platforms and tools (e.g., Copilot and other enterprise AI capabilities), using existing features wherever possible. Configures and demonstrates AI solutions that integrate naturally into business workflows. Ensures solutions are usable, understandable, and sustainable for business teams.
  • Adoption, Training & Change Enablement: Shows, coaches, and trains end users on how to leverage AI tools effectively in their daily work. Supports teams in moving from initial experimentation to confident, ongoing use of AI. Develops simple guidance, examples, and learning materials to reinforce adoption and sustained utilization.
  • Collaboration Across Teams: Collaborates within the AI Business Solutions team and across other IT teams, business teams and subject matter experts as needed. Engages additional technology or automation teams only where complexity requires it, while maintaining ownership of the use case. Ensures alignment across teams without creating unnecessary dependencies.
  • Value Realization & Continuous Improvement: Works with business partners to assess outcomes and benefits from AI use cases. Gathers feedback from end users to refine solutions and improve effectiveness. Supports continuous improvement of AI usage patterns across teams and functions.
  • Responsible AI & Governance Awareness: Ensures AI use cases align with enterprise policies related to risk, privacy, security, responsible AI and regulatory compliance. Raises potential risks or considerations early and work with appropriate partners to address them. Promotes responsible and appropriate use of AI within business teams.
Required Skills, Experience & Qualifications
  • Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience).
  • 3+ years of experience in a business analysis, business solutions, or business-facing enablement role.
  • Demonstrated experience working directly with business users to understand processes and design solutions.
  • Experience supporting change, adoption, and training for new tools or ways of working.
  • Experience within financial services or a regulated environment is an asset.
  • Strong business analysis and problem-solving skills.
  • Ability to work closely with end users to understand workflows and identify improvement opportunities.
  • Comfort operating in ambiguity and translating ideas into practical solutions.
  • Strong communication and facilitation skills.
  • Ability to explain AI concepts in simple, practical, business-relevant terms.
  • Change-oriented mindset with a focus on adoption and sustained use.
  • Business process analysis and workflow understanding.
  • AI use-case identification and solution framing.
  • End-user enablement, training, and coaching.
  • Ability to apply and demonstrate AI tools within business workflows.
  • Stakeholder relationship management across business and IT.
  • Comfort learning and adapting to evolving AI tools and capabilities.
  • Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
About Us:What's in it for you:First, we strive to make our team members feel genuinely rewarded. You'll have:
  • Mental health coverage and resources
  • Customizable health benefits, as well as topped-up parental leave
  • Performance-based compensation, employee banking advantages and group RRSP matching
  • Vacation time and flexible work arrangements to support your lifestyle
We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual's skills and experience, and may correlate with performance in the role.We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we're powered by giving back-in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.By joining our team, you'll be able to elevate your potential. Wherever your own purpose leads, we're here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.Take the next step in your career as part of our team. Apply for this opportunity!Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.Diversity, Equity, Inclusion & BelongingAt Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it's preparing materials in an alternate format, booking an accessible meeting room or other arrangement.Your individuality is welcome here.About UsWe're a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on Tru Cooperative Bank.Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.

First West Credit Union