POSITION TITLE: Program Officer, Volunteer Recruitment & Mobilization (standard volunteers)POSITION LOCATION: Ottawa, ON, CanadaREPORTS TO: Manager, Volunteer Recruitment & MarketingCONTRACT TERM: 12 monthsSALARY LEVEL: PRO1 - $53,000.00- $59,000.00LANGUAGES REQUIRED: English required, French an assetAPPLICATION DEADLINE: September 9, 2025EXPECTED START DATE: November 1, 2025Are you an experienced recruiter with a passion for connecting people to meaningful opportunities? WUSC is currently looking for a Program Officer, Volunteer Recruitment & Mobilization to help mobilize Canadian professionals for international volunteer assignments.BACKGROUNDWUSC is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (including students, volunteers, schools, governments, not-for-profits, and businesses) who share this mission. Together, we influence systems change, and foster inclusive, youth-centered solutions that enable young people to thrive and belong. We work with all young people, with a focus on women and displaced populations. WUSC currently operates in 28 countries across Africa, Asia, the Middle East, and Latin America and the Caribbean, as well as in Canada, with an annual budget of approximately CAD $65 million. Our global team includes over 100 staff in Canada and more than 250 staff internationally, implementing a diverse portfolio of development projects in collaboration with numerous multilateral and bilateral donors, and philanthropic foundations.RESPONSIBILITIESUnder the supervision of the Manager Volunteer Recruitment & Marketing, the Program and Administrative Officer, Volunteer Recruitment & Mobilization (standard volunteers), is responsible for implementing recruitment strategies, selecting candidates and matching volunteers to meet the needs of global partners and WUSC country offices. The Program and Administrative Officer is responsible for the administrative requirements for departing, on assignment and returning volunteers, and to provide support in organizing in-person volunteer group debriefing sessions in Ottawa.Volunteer Assignment Development, Recruitment, Mobilization and Volunteer Management
Work in partnership with international colleagues to review and validate the volunteer assignment descriptions and to post assignments on the WUSC website
Screen volunteer applications for eligibility and suitability for specific assignments
Conduct pre screening calls and interviews with volunteer candidates and continually assess candidates’ alignment with WUSC’s volunteer assessment competencies, WUSC’s values, mission and vision as well as comply with WUSC’s Volunteer Code of Conduct during the pre-departure process
Share selected applications to WUSC country offices for final approval
Conduct regular meetings and follow-ups on recruitment progress with international colleagues and with the Manager, Volunteer Mobilization
Collaborate with the volunteer training team and the volunteer administration team to ensure volunteers are prepared for their assignments and to ensure all necessary administrative and training requirements are completed
Provide volunteer management support to WUSC Country teams and support to volunteers on assignment as required
Conduct one-on-one debriefing sessions with volunteers after the completion of the assignment
Maintain accurate and up-to-date assignment and volunteer data in the Information Management Systems Salesforce .
Other related duties:
Contribute to the development, implementation and review of team systems, processes and tools
Provide support and cover to volunteer mobilization team colleagues as needed
Support with the onboarding of new colleagues
Undertake specific additional responsibilities, as may be agreed upon with their supervisor
Integrate gender equality and other inclusion considerations in all volunteer recruitment, mobilization and communications activities.
Work environment
Promote and maintain an organizational culture that advances gender equality, reduces power abuse and inequalities, and fosters trust, respect and safety.
Create a working environment is free from sexual exploitation, abuse and harassment (SEAH)
Ensure high standards of prevention and response measures for SEAH are in place consistent with the WUSC's safeguarding policies and WUSC's Code of Conduct.
QUALIFICATIONS AND COMPETENCIESEducation
University degree in Human Resources, Social Sciences, International Development, or a related discipline
Experience & Competencies
At least one year of professional experience in recruitment or volunteer
mobilization * At least one year of professional experience in administration
Experience with salesforce or any other CRM will be considered an advantage
Excellent interpersonal skills and capacity to work in partnership with different cultural groups, staff and volunteers
Excellent organizational skills, including the ability to prioritize tasks and handle multiple initiatives simultaneously
Excellent verbal and written communication skills
Sound judgment
Curious, enthusiastic and willing to innovate and adapt
Experience volunteering or working in international cooperation is an asset
Commitment to gender equality and to the values of international volunteering.
Excellent written and verbal communication skills in English.
Curious, enthusiastic and willing to innovate and adapt.
Languages
Complete fluency in English is required. Knowledge of French is a strong asset.
WHY WORK WITH WUSC?Join Us. Our work is important, cutting-edge, and rewarding. We encourage curiosity, innovation, and flexibility.WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference in the lives of youth around the world. Employees at WUSC work hard to create lasting change in education, economic opportunities and empowerment.Here’s some of what you can expect working with us in Canada:
35-hour workweek, ability to work flexible hours
Remote-friendly workplace, with free access to our Ottawa office
4 weeks annual leave
Paid sick days (10) and special leave days (5)
Extensive health and dental coverage for you and your dependents, 100% covered by us
Group RRSP contributions, from day 1
300$ reimbursement for home office equipment
Being part of a friendly, caring and enthusiastic team!
APPLICATIONSWUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check.WUSC is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds and abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Candidates must be legally allowed to work in Canada. Please note that only the candidates selected for an interview will be contacted.
