Floor Security-RRCR - Casual/on-call
- Richmond, BC
- Permanent
- Temps-plein
- Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; prepares electronic statements via a non-gaming record keeping system
- Enforcing restricted access by unauthorized persons
- Observing cashier transactions, slot drops, chip/hopper fills and transfers; escorts cash and cash equivalent movements
- Tagging and reporting found property; transferring items to Lost and Found
- Conducting regular patrols of the facility interior and exterior as directed
- Escorting guests and employees as directed
- Performing identification checks as required
- Referring disputes to the Supervisor, Security
- Performing crowd control as directed
- May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations
- May enroll guests in the Self-Exclusion Program at some locations
- Liaising and communicating effectively with all appropriate operational departments
- Developing and cultivating strong working relationships with all stakeholders (guests, ownership and employees)
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed
- You must be able to work on an as needed or when needed basis (hours may vary depending on operational needs) in a variety of shifts including early mornings, afternoons, evenings, nights, graveyards and weekends as we operate 24 hours a day, seven days a week.
- High School Diploma or equivalent
- Previous security experience an asset but not required
- Must be willing to recertify for Use of Force every 3 years
- Occupational First Aid Level 2 asset
- Can understand, speak and write English; fluency in other languages an asset
- Exceptional interpersonal and communications skills and the ability to handle multiple tasks at one time
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- The ability to successfully obtain a Criminal Record Check through the Gaming Policy and Enforcement Branch (GPEB)
- A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!