Client Solutions Vertical Director - Global Business Solutions - Canada
TikTok Voir toutes les offres
- Toronto, ON
- Permanent
- Temps-plein
The Client Solutions Vertical Director will be responsible for overseeing the full portfolio of client partnerships and driving revenue growth across the Canadian market. This role will lead a team of Vertical Managers, guiding them to build and scale high-performing Client Solutions teams that deliver best-in-class service, consultative expertise, and measurable business outcomes for clients.As a key member of the leadership team, you will define market strategy, partner closely with Sales and cross-functional stakeholders, and ensure alignment against revenue goals and strategic priorities. You will play a critical role in elevating client impact, developing leadership talent, and shaping how TikTok delivers value to advertisers in Canada.Responsibilities:
- Define and lead the vertical strategy in partnership with Sales Vertical Directors and cross-functional leaders, setting long-term vision, revenue targets, and ensuring delivery against revenue goals, MBOs, and OKRs.
- Own end-to-end business performance for the vertical, proactively identifying growth opportunities, risks, and investments needed to scale revenue and client impact.
- Lead and develop a high-performing Client Solutions (CS) organization, managing through managers, elevating leadership capability, and building a strong, inclusive, and performance-driven culture.
- Establish the team as trusted strategic advisors by enabling best-in-class consultative selling, data-driven storytelling, and executional excellence across the client lifecycle.
- Own strategic OKRs for the market, driving large-scale, cross-functional programs and ensuring alignment, accountability, and measurable business outcomes across Sales, Product, Operations, and Marketing Science.
- Act as a strategic partner to Vertical and Sales leadership, shaping priorities, influencing go-to-market strategy, and driving operational rigor through data-backed insights and intelligence.
- Serve as a vertical thought leader and executive client advocate, translating industry trends into scalable strategies and compelling narratives while representing client needs internally.
- Influence product strategy by surfacing market insights, advertiser feedback, and unmet needs; partner closely with Product and Engineering leadership to inform roadmap prioritization and innovation.
- Orchestrate executive-level cross-functional alignment, removing systemic blockers and driving high-impact initiatives that unlock vertical-specific opportunities and improve end-to-end client experience.
- Champion a data-driven culture by leveraging insights to inform decision-making, optimize performance, and continuously evolve playbooks that drive measurable business outcomes.
- Ensure deep organizational expertise in TikTok's advertising ecosystem, including ad products, measurement, attribution, and KPIs, and guide teams in tying platform value directly to client ROI.Qualifications:Minimum Qualifications:
- Experience in digital advertising, ad sales, or brand/performance marketing.
- Proven track record of leading and scaling high-performing, client-facing organizations, including managing through multiple layers of leadership.
- Demonstrated ownership of revenue targets and consistent delivery of business outcomes in a complex, fast-paced environment.
- Experience leading cross-functional initiatives and influencing stakeholders across large, matrixed organizations.
- Ability and willingness to be based in Toronto, ON, with flexibility for frequent travel.Preferred Qualifications:
- Expertise in managing advertisers across the full funnel, with a strong understanding of vertical-specific dynamics, challenges, and opportunities.
- Executive presence with a track record of building and influencing relationships with marketing decision-makers at top brands and agencies.
- Exceptional strategic thinking and analytical capabilities, with the ability to translate data into actionable business strategies at scale.
- Proven ability to lead large, complex programs that span multiple teams and functions, driving alignment and measurable impact.
- Strong operational and organizational leadership skills, with experience building scalable processes and driving execution excellence.
- Experience partnering closely with Product and Engineering teams to influence product development and solve complex technical challenges.
- Ability to distill complex concepts into clear, compelling narratives for executive and non-technical audiences.The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.