Sales Enablement - Solutioner Manager

Kyndryl

  • Ottawa, ON
  • Permanent
  • Temps-plein
  • Il y a 2 jours
Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleKyndryl's Solutions Management Lead role involves leading a team to develop and deliver infrastructure solutions, managing client relationships, overseeing solution delivery including risk and cost management, and collaborating globally with architects and partners to create reliable, future-proof systems that drive customer success and growth.Responsible for leading a team of Client Technical Solutioners in developing solutions for Kyndryl's Infrastructure, Project, and Consulting services, directly delivering value to customers. This role involves building and managing relationships with decision-makers in the Infrastructure and Customer Line of Business organizations. You will own the end-to-end solution for the customer, including risk identification and mitigation, cost management, and ensuring the deliverability of solutions for less complex engagements. This role is partially customer-facing, involving direct interactions with clients.As a Solutions Management Lead, you will have the unique opportunity to collaborate with an exceptional team of Architects, Solutioners, Client Partners, and CTAs. Together, you will co-create, design, deploy, and maintain reliable, available, and future-proof systems and services. Your innovative ideas and leadership will be crucial in shaping the success and experiences of our customers.Kyndryl has a global footprint, which means that as a Solutions Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else.Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.Who You Are​You’re good at what you do and possess the required experience to prove it. You have a growth mindset; keen to drive your own personal and professional development, and to support others in theirs. You take your work seriously and prioritize customer impact. Most importantly, you understand that the most successful teams trust and enjoy each other and are naturally inclusive in how you work with others.
  • Experience: 2+ years experience as a services-oriented professional that takes a customer experience approach to delivery of our services to Accounts and Clients
  • Leadership: The ability to inspire and motivate a team towards achieving common goals.
  • Communication: Effective verbal and written communication skills to convey information clearly and concisely.
  • Decision-Making: The capability to make informed decisions quickly and efficiently.
  • Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.
  • Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines.
  • Team Building: Skills to foster a collaborative and supportive team environment.
  • Adaptability: The ability to adjust to new challenges and changing environments.
  • Conflict Resolution: Skills to manage and resolve conflicts within the team.
  • Strategic Thinking: The ability to plan and execute strategies that align with organizational goals.
  • Emotional Intelligence: Understanding and managing one's own emotions, as well as empathizing with others.
  • Sales Acceleration: Both client and service oriented devoted to delivering high quality Sales Acceleration experiences for our accounts
  • Collaboration: Highly collaborative with cross-functional and, indirect teams to achieve shared outcomes
  • Solutioning: Hands-on experienced with solutioning and delivering to client organizations. You know the difference between an OK solution and an excellent one as well as what it takes to improve
This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.Being YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl