
Accounts Receivable Specialist
- Vancouver, BC
- 42.000-52.000 $ par an
- Permanent
- Temps-plein
- Leading comprehensive benefits program
- Promotion from within
- Awarded company culture
- Flexible work/life balance
- Contact clients through phone and email to ensure the timely collection of outstanding invoices
- Manage customer accounts with regular follow-ups to ensure balances are kept up to date
- Process customer payments
- Develop and maintain relationships with customers to improve the collection process
- Communicate with various team members, including project manages and the sales team to resolve disputes and improve collectability
- One year collections experience in US or CAN
- Work and collaborate with the team and upper management on reducing bad debt
- Reconcile credit memos, unapplied cash and other accounts to maintain an accurate receivable ledger monthly
- Process monthly statements and mail outs
- Work within a team to help develop strategies and tools to speed up the collection of receivables
- Work with outside collection agency as needed
- Review, prepare and analyze A/R management reports
- Adhere to policies, processes, and procedures and work in a team to build and improve them
- Document all collection efforts
- Participate in meetings and provide progress updates of accounts and other AR matters
- Assist with ad-hoc projects and other duties as required
- This is a hybrid role, offering a blend of in-office collaboration and remote flexibility.
- The position will operate on Pacific Standard Time (PST) to align with the team’s schedule.
- High School diploma or equivalent
- Minimum 1 year of experience in accounts receivable or a collections environment
- Strong interpersonal and customer service skills
- Basic accounting knowledge
- Strong communication skills (written and verbal)
- Experience reviewing disputes to and reaching resolutions
- Proficient with Excel, Word, and MS Outlook
- Self-starter and able to take initiative
- Excellent organizational skills with the ability to prioritize, multitask, and meet deadlines in a fast-paced environment
- Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
- The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
Nous sommes désolés mais ce recruteur n'accepte pas les candidatures en provenance de l'étranger.