Senior Specialist, Virtualization, Storage & Backup Administrator
Canada Mortgage and Housing Corporation
- Ottawa, ON
- 104.180-130.225 $ par an
- Permanent
- Temps-plein
- Annual Paid vacation.
- Annual individual performance incentive.
- Defined benefit pension plan.
- Comprehensive group insurance plan to support your well-being from day one.
- Support towards your personal and professional growth with training, mentorship and more.
- An inclusive workplace culture and environment.
- While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.
- Operate and support enterprise infrastructure platforms across compute & virtualization, network and voice/video, storage and backup, and database technologies in on-premises and hybrid environments.
- Ensure infrastructure stability and performance by proactively monitoring, analyzing, and optimizing health, capacity, and availability, resolving issues before they impact services.
- Lead complex incident and problem resolution, acting as a senior technical escalation point and performing root cause analysis in alignment with ITSM processes.
- Drive infrastructure lifecycle and modernization activities, including platform upgrades, system refreshes, workload migrations, and data center or cloud-adjacent initiatives.
- Contribute expert technical input to the design and implementation of new infrastructure capabilities, ensuring solutions are operationally sound, scalable, and secure.
- Strengthen security, backup, and recoverability by implementing security controls, maintaining and testing backup and disaster recovery solutions, and remediating vulnerabilities and patching gaps.
- Improve operational efficiency through automation and documentation, developing scripts, tools, standards, and runbooks that support consistent and resilient operations.
- Act as a trusted technical advisor and mentor, collaborating across IT teams, providing guidance to peers and junior staff, and fostering a culture of operational excellence and continuous improvement.
- A bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. An equivalent combination of education and/or experience can be considered.
- A minimum 7 years of experience in enterprise IT infrastructure roles.
- Senior-level, hands-on experience across compute/virtualization, networking, storage, backup, and database platforms.
- Experience supporting on-premises and hybrid cloud environments.
- Experience in using the devops model, using Ansible and terraform to do automation, deployment and customization. Strong knowledge of ITSM processes (incident, problem, and change management).
- Advanced troubleshooting and scripting/automation skills (e.g., PowerShell), with strong communication abilities.
- Compute & Virtualization: VMware, Hyper-V, hyperconverged platforms (e.g., Nutanix).
- Networking & Collaboration: LAN/WAN, firewalls, VPN, SD-WAN, voice/video platforms.
- Storage, Backup & Databases: Enterprise storage and backup solutions; Azure Backup, Commvault, MS SQL Server, DB2, Azure SQL.
- Automation: Ansible, Terraform, Powershell, SCCM, AzureCLI, Microsoft Graph.
- Experience supporting regulated or security-sensitive environments, including ITIL-based service management.
- Exposure to cloud platforms and integration with on-premises infrastructure.
- Familiarity with enterprise architecture principles and infrastructure standardization initiatives.
- Industry certifications in infrastructure technologies (e.g., Microsoft, VMware, Azure, networking, backup, or database platforms) are considered assets.