Aircraft Charter Sales Manager
Execaire Aviation Voir toutes les offres
- Toronto, ON
- Permanent
- Temps-plein
- Adhere to company procedures and policies
- Analyze customer needs and match to aircraft capabilities, conferring with Operations as necessary. Work with team to find optimal solution for customers and Execaire.
- Prepare for and attend trade shows, conferences, meetings, and other local, regional or national promotional opportunities. Gather market information to maintain competitiveness.
- Maintain record of prospects, leads, customer contacts, wins & losses on database
- Prepare and deliver quotations to customers
- Organize charter flights including times, passenger names, ground transportation and catering requests, customer preferences etc. Find sub-charters when fleet aircraft unavailable.
- Follow up on charter flights in progress
- Resolve problems and provide ongoing support
- Conduct customer satisfaction surveys
- Promote sales to existing clients to seek any future opportunities and establish new customer relationships to grow customer base
- Keep up to date quote statistics
- Review and approve post-flight billing destined to Accounting
- Issue monthly/quarterly customer reports and maintain active scorecards
- Update aircraft information for marketing initiatives
- Update information on sub-charter companies (fleet, rate per hour, insurance, operating certificates, etc.)
- Work on special projects, as required
- Meet and exceed yearly sales targets
- Accomplish other duties as assigned by the Director of Sales
- College or University diploma in a relevant field
- Aviation experience
- 3+ years' experience in a similar role
- Good knowledge of MS Office Suite
- Self-starter - shows initiative and motivation
- Excellent organizational & communication skills
- English is required for this position as occupant will be negotiationg with clients both nationally and internationally.
- Excellent customer service skills
- Ability to think/work creatively and independently