Reporting and Insights Analyst
Meridian Credit Union Voir toutes les offres
- Saint Catharines, ON
- 52.000-78.000 $ par an
- Permanent
- Temps-plein
- Data Analysis & Reporting
- Prepares and presents scheduled reports (i.e. key business performance indicators, dashboards and scorecards) and ad hoc reports (i.e. in support of projects or departmental initiatives) for the business reporting team and lines of businesses, both proactively and upon request.
- Develop and produce operational reports and analyses using a diverse set of data sources with accuracy, while always ensuring data integrity and fulfilling the intended business objective.
- Ensures that the Business reporting team has the necessary data and information to support the needs.
- Demonstrated ability to leverage technology to streamline processes, tools and analysis.
- Demonstrates a passion for creative problem-solving and a desire to propose changes.
- Educate the business reporting team on opportunities to enhance reporting and analysis opportunities.
- Team collaboration and Communications
- Coordinates the acquisition of data from various, relevant data sources and applies analytical skills to convert data into meaningful information.
- Collaborates within business reporting team specialists and establishes strong communication among team members to determine and meet their reporting and analytical needs.
- Collaborates across all lines of business along with business reporting team specialists to meet their reporting and analytical needs;
- Continuous Improvement, Learning & Development
- Networks with other like-minded individuals to keep abreast of new solutions, resources, and analytical techniques;
- Explore opportunities to utilize analysis and reporting capabilities within the Shared Services Team, such as speech analytics, quality management reporting and scorecarding functionality.
- Willingness to learn new reporting tools and/or software packages as they become available to the Analyst community within MCU.
- Developed analytical skills in data and business analysis and reporting;
- Approach data collection with a curious mind asking the right questions and understanding how to recognize trends and cross validating all findings using data from multiple;
- Forward thinking with an openness to change to identify new opportunities;
- Excellent communication skills and proven ability to work autonomously in cross-functional teams, with internal customers and key stakeholders;
- Experience in analysis and working with various software (SQL, SAS, PowerBi) and techniques of analysis;
- Commitment to change management with the drive for continuous improvement;
- Process management skills, initiative, ability to manage competing priorities and attention to detail are critical;
- Exhibits an analytical, creative, and innovative approach to meeting stakeholder and business needs;
- Able to handle confidential and proprietary information with discretion;
- Member Focus - Personally demonstrating that our Members are our highest priority.
- Proactive - Seize the initiative by anticipating needs and identifying opportunities to provide a higher level of service.
- Open Communication - Engaging in honest and transparent dialogue to develop mutual understanding, trust and cultivate deeper relationships.
- Business Savvy - Continuously acquiring the knowledge needed to do one’s job to the fullest, using internal or external resources and applying the knowledge productively.
- Partner Orientation - Initiates opportunities for collaboration and maintains productive relationships to achieve shared goals.
- Integrity - Doing the right thing by always acting with openness, honesty and respect.
- Talent Developer: nurtures and supports direct reports, identifies strong team members, develops digital and analytical skills in direct reports
- Creates a Supportive and Positive Team Environment: creates and contributes to a positive team environment which encourages innovation, risk taking, and learning; speeds up team learning through sharing best practices; leverages the strengths and opportunities of the broader marketing team
- Degree or diploma in mathematics, statistics or computer science or related discipline;
- Experience in a financial institution environment with a strong understanding of financial metrics, segmentation and industry drivers would be an asset
- We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your candidates and clients!
- You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
- Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
- This is not your typical "corporate" job. We work hard and we have fun!
- Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
- Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
- Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
- Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.
#LI-HYBRIDEducation : Bachelors
Bachelors
Bachelors