Job Category: Claims AdjustingJob Description:Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.Key Objective:Reporting to the AVP, Field Claims Manager, the Field Adjuster is responsible for the direct and in person handling of personal and commercial line property claims of moderate to high severity and complexity in the Vancouver region. The successful candidate will be a key contributor to servicing our clients and promoting best class service in one of our most critical markets in Canada.Major Responsibilities:Attend loss locations in person, complete comprehensive scope and onsite estimate of damagesComplete timely and thorough claim assessment following loss inspection. Secure and/or file all supporting documentation and verify same for accuracy and completenessEstablish accurate and timely reservesExercise sound judgment in reaching final disposition of claim by evaluating nature of loss, damages, coverage provided and applicable limitsSeek technical assistance in handling claims exceeding delegated authorityAdhere to company best practices and meet or exceed compliance expectationsMeet and sustain file disposition metrics on a monthly basisExceptional communicate with Internal and External stakeholdersEffectively control the use, work product and expenses of outside vendorsRecognize recovery opportunities where applicableIdentify and elevate claims where indicators of suspicious activity are presentQualifications:Minimum of 5-10 years of experience in managing moderate to high complexity property claims or equivalent experienceExceptional customer service and broker relationship skillsHigh level of initiative and desire to learnExcellent verbal and written communication skills, bilingualism in French would be an assetExcellent time management and organizational skillsStrong negotiation skills with the ability to make independent decisionsWillingness to travel to service Chubb Clients outside of region in the event of a CATMust possess a valid driver's licenseAt Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant's accessibility needs.
