Supervisor, Registry Clerks

Westland Insurance

  • Calgary, AB
  • Permanent
  • Temps-plein
  • Il y a 9 jours
We’re searching for a Supervisor, Registry Clerks in our Calgary Registries Direct office in Calgary, AB. Are you searching for new possibilities?Discover what’s possible, with Westland.The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.As a Supervisor, Registry Clerks, you’ll be a key leader in supporting day-to-day operations while mentoring a talented team, ensuring exceptional client service, and overseeing a wide range of registry transactions that directly impact the lives of Albertans.Interested in learning more?Why you'll love Westland:
  • An open, flexible and welcoming workplace
  • Plenty of opportunities to grow and learn
  • Autonomy to own your own success
  • Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
  • Total rewards program that takes care of your financial, physical, and mental health
  • Flexible paid Values Days to celebrate days important to you
  • Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees
Why we’ll love You:
  • You’re a natural people leader with strong coaching and mentoring skills
  • You bring proven experience in customer service with a passion for delivering exceptional client care
  • You have excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
  • You’re confident with technology and have experience with Microsoft Office
  • You demonstrate strong communication and interpersonal skills, with the ability to build positive relationships with your team and clients
  • You’re proactive, adaptable, and thrive on creating a positive workplace culture
Once here, you'll:
  • Lead and manage the daily operations of Westland’s Registry Office, supporting both clients and your team
  • Mentor, coach, and conduct performance reviews for Registry Clerks to drive growth, accuracy, and development
  • Deliver exceptional client service, including handling escalated issues professionally and efficiently
  • Assess customer needs and process a wide range of registry services while ensuring compliance with policies and procedures
  • Oversee inventory, reporting, reconciliations, and maintain expertise in MOVES, APPRES, CORES, and SPIN 2 systems
#LI-NF1#LI-OnsiteWant to get to know each other better? Send your resume our way.

Westland Insurance