Server (DRCM)
- Beaconsfield, QC
- Permanent
- Temps-plein
- Provide support in the day-to-day operations of the dining room while maintaining a high quality, positive, and safe physical and social environment for residents and fellow team members.
- Provide dining service training to new care managers.
- Maintain knowledge of Daily and Always Available Menu items and is able to provide general descriptions to the residents.
- Assist residents with menu selections and respond to pertinent questions about menu items.
- Take meal and beverage orders and serve requested items according to established guidelines.
- Respond to the dining needs of the residents while maintaining Sunrise hospitality and service standards.
- Attend pre-meal briefing to gain knowledge of the meal and meal support activities.
- Follow all local, state/provincial, and federal policies regarding food handling.
- Maintain standards of cleanliness, hygiene, and health standards.
- Perform dining room checklist inspections for dining room cleanliness and readiness and make necessary adjustments as appropriate to maintain quality standards.
- Maintain side work duties as assigned.
- Maintain assigned tables and surrounding area in a complete state of cleanliness, appearance, and readiness.
- Perform and ensure dining room set-up and re-set of tables is in accordance with dining room procedures.
- Support the dining room decorum and etiquette standards.
- Perform and complete opening and closing checklist criteria.
- Assist in tabletop inventories maintenance.
- Review, read, notate, and initial the Daily Log to document and learn about pertinent information.
- Review Resident Diet Book-TSD or confidential chart.
- Maintain and protect the confidentiality of resident information.
- Practice safe food handling at all times to prevent an outbreak of food borne illness.
- Complete daily, weekly, and monthly cleaning assignments.
- Maintain all work areas in a healthy and safe condition.
- Assist in dining room and surrounding areas for proper directional flow, organization, and supplies placement.
- Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies and adhering to safety rules and regulations.
- Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
- Participate actively as a member of a team and commit to working toward team goals.
- Demonstrate in daily interactions with others, our Team Member Credo.
- Commit to serving our residents and guests through our Principles of Service.
- Contribute to the overall engagement programs and processes.
- Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
- Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
- Perform other duties as assigned.
- Ability to handle multiple priorities
- Possess written and verbal skills for effective communication
- Competent in organizational and time management skills
- Demonstrate good judgment, problem solving, and decision-making skills
- High School diploma or GED
- Minimum of one (1) year experience preferred in fine dining hospitality and/or full-service senior living
- Must be Food Safety Certified within 90 days of taking the position
- Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
- CPR and First Aid
- ServeSafe®
- As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
- Des régimes de soins médicaux, de soins dentaires, de soins de la vue, d’assurance-vie et d’invalidité
- Des régimes d’épargne-retraite
- Programme d’aide / Programme de réduction au bénéfice des employés
- Congés payés (CP), congés de maladie et indemnités de congés
- La paie journalière est versée dans les heures qui suivent le quart de travail (uniquement aux États-Unis)
- Remboursement des frais de scolarité
- Outre la rémunération de base, Sunrise peut offrir des primes discrétionnaires et/ou non discrétionnaires. L’admissibilité à ces primes dépend du poste occupé par l’employé, du régime/programme proposé par Sunrise à ce moment-là et du rendement demandé dans le cadre du régime/programme.
- L’accès à certains avantages sociaux est soumis à des conditions d’éligibilité
- Medical, Dental, Vision, Life, and Disability Plans
- Retirement Savings Plans
- Employee Assistant Program / Discount Program
- Paid time off (PTO), sick time, and holiday pay
- Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
- Tuition Reimbursement
- In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
- Some benefits have eligibility requirements