IT Support / Asset Management for IT Warehouse
- Québec, QC
- Permanent
- Temps-plein
- Maintain the inventory of workstations and telephones in the various computer systems such as Zebca and Octopus (Service Now);
- Conduct cross-platform checks to ensure inventory is compliant in both platforms;
- Maintain 15 to 20 positions on a regular basis ready to be deployed;
- Work closely with the Control Technicians to ensure that the equipment request is completed as requested;
- Distribute workstations and equipment to Technicians according to the requests received;
- Follow-up, receive and process returned equipment when a resource leaves or when a site is closed.
- Collaborate with the buyer group to determine products missing from deliveries and, if necessary, contact suppliers related to damaged products;
- Use the company's inventory software platform to verify products and compare deliveries to current orders;
- Work with substation equipment suppliers to ensure equipment is captured in autopilot platforms and identified prior to delivery;
- Maintain cell phone lifecycle lists;
- Maintain computer lifecycle lists;
- Maintain iPad lifecycle lists;
- Manage the recycling of obsolete equipment and ensure its destruction in accordance with the terms and conditions established by the cyber security team;
- Maintain equipment rooms in good order as well as inventory of equipment other than extensions and telephones (peripheral);
- Perform routine maintenance checks of the warehouse area and perform cleaning tasks to maintain health and safety standards.
- Knowledge of Office 365 suite required;
- Be able to lift 18 kilos (40 pounds) at a time;
- Excellent computer skills;
- Have great attention to detail;
- Be able to follow and document instructions and instructions;
- Ability to work in a team;
- Be able to organize and label storage spaces;
- Be autonomous.