Assistant Director of Care (ADOC) – Quality and Clinical Education

• Support the Director of Care in the planning, coordination, and evaluation of nursing and personal care services.

• Provide clinical leadership, guidance, and coaching to nursing team members and interdisciplinary team members in accordance with scope of practice and collective agreement considerations.

• Act as a clinical resource for resident care concerns, care planning, and risk management.

• Support day-to-day clinical operations and act as designate for the Director of Care as assigned.

• Participate in on-call responsibilities as required.

• Coordinate and support the home's Quality Improvement program in alignment with legislative, regulatory, and organizational requirements.

• Monitor quality indicators, incident trends, and performance outcomes; analyze data and recommend improvement strategies.

• Lead internal audits, quality reviews, and follow-up on action plans.

• Support preparation for Ministry of Long-Term Care inspections and assist with inspection follow-up activities.

• Track and review incidents, critical incidents, complaints, and quality issues in collaboration with leadership.

• Support the development, review, and implementation of policies and procedures to ensure ongoing compliance.

• Coordinate and deliver clinical education and training programs for unionized and non-union clinical team members, ensuring compliance with legislative and organizational requirements.

• Identify learning needs based on quality data, audit results, inspection findings, and operational priorities.

• Provide coaching and support to team members while respecting collective agreement provisions and role boundaries.

• Support clinical onboarding education

• Maintain accurate education and training records in accordance with Ministry and organizational standards.

• Work effectively within a unionized environment, maintaining respectful and collaborative relationships with unionized team members and union representatives.

• Ensure education, coaching, and quality initiatives are implemented in a manner consistent with collective agreements, organizational policies, and best practices.

• Support professional practice standards and foster a culture of accountability, respect, and continuous learning.

• Collaborate with the Director of Care, leadership team, and interdisciplinary partners to support resident care and quality outcomes.

• Participate in committees and care conferences as required.

• Communicate clearly and professionally with team members, residents, and families regarding care, quality, and education initiatives.

• Current registration and good standing with the College of Nurses of Ontario (CNO) (Registered Nurse).

• Minimum 3-5 years of experience in Long-Term Care, with leadership, quality, or education experience preferred.

• Strong working knowledge of the Fixing Long-Term Care Act, 2021, related regulations, and Ministry standards.

• Experience working within a unionized healthcare environment.

• Demonstrated skills in quality improvement, education, and clinical leadership.

• Strong analytical, organizational, interpersonal, and communication skills.

• Ability to manage competing priorities and maintain professionalism in a regulated environment.

• Quality improvement, adult education, or leadership training is an asset.

• Combination of office and clinical responsibilities within a Long-Term Care Home.

• Occasional evenings or weekends may be required to support education, operations, or on-call responsibilities.

Tri-County Mennonite Homes